complaint
expression of dissatisfaction, other than appeal (8.6), by any person or organization to a conformity assessment body (4.6) or an accreditation body (4.7), relating to the activities of that body, where a response is expected
Committee
Interdisciplinary
Date Added to Lexicon
Standard Source (Designation Number Title of Standard. Publisher, Place, Year.)
ISO 17000:2020 ISO 17000:2020. International Organization for Standardization BIBC II, Chemin de Blandonnet 8, CP 401, 1214 Vernier, Geneva, Switzerland, 2020.
Source link
Reprinted, with permission, from ISO, copyright International Organization for Standardization, 1214 Vernier, Geneva, Switzerland. A copy of the complete standard may be purchased from ISO, https://www.iso.org/store.html