Ellen Ryan is the Deputy Division Chief for the Public Safety Communications Research (PSCR) Division, within the Communication Technology Laboratory (CTL), NIST. She develops and manages best-practices and processes for the PSCR Division in operational areas such as lab deployment, safety, and security. In addition, she leads the PSCR Open Innovation (OI) team and ensures all aspects of the OI programs are planned and executed according to the OI standard operating procedures (SOP) and meet the goals of the PSCR mission. Ellen's background is in operations, systems verification and new product development, with over 20 years of industry experience in telecommunications research and development. Her technical areas of expertise include telecommunications networks. Ellen's education includes a Master's of Science degree in Computer Science and two Bachelor's of Science degrees, one each in Computer Science and Geography.