NIST released Cloud Computing Service Metrics Description (NIST Special Publication 500-307), a document that proposes a framework to identify and characterize the information and relationships needed to describe and measure properties of cloud services that are representative, accurate, and reproducible. This information can be used in a variety of ways, including collection, comparison, gap analysis, and assessment or description of metrics at the technical or business levels. These metrics can connect information intended for decision-making, for the service agreements between provider and customer, for the runtime performance measurement, and for the underlying properties within the provider’s system. This document may be used as a source of information to better understand metrology within the context of cloud services and as a framework to describe, collect, and access information related to metrics.
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Created April 24, 2018, Updated May 02, 2018