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NICE Webinar: Development of Soft Skills That Are In Demand by Cybersecurity Employers

NICE Webinar Archives Photo


The PowerPoint slides used during the webinar can be downloaded here.



Robin A. Utz

Branch Chief, College and Career Transitions
Division of Academic and Technical Education
Office of Career, Technical, and Adult Education
U.S. Department of Education

NICE Webinar Robin Utz Photo

Travis Smith

Senior Security Researcher

NICE Travis Smith


The NICE Cybersecurity Workforce Framework emphasizes Knowledge, Skills, and Abilities (KSA’s) required to fulfill a variety of Work Roles with a bent towards developing technical competencies. Yet, employers frequently express to educators and students that soft skills such as effective communication, problem-solving, creative thinking, resourcefulness, acting as a team player, and flexibility are among the most desirable attributes they are looking for in a new hire. This webinar will explore frameworks, resources, and effective approaches for developing soft skills to complement NICE Framework KSA’s to develop a well-rounded cybersecurity workforce.


NICE Cybersecurity Workforce Framework

Employability Skills Framework (U.S. Department of Education)

Cybersecurity Competency Model (U.S. Department of Labor)

Created January 12, 2018, Updated July 23, 2020