Proficiency Testing Follow Up Actions and Root Cause Analysis

This 2 hour webinar will provide participants with the ability to implement ISO/IEC 17025 Proficiency Testing Follow-Up documentation. 

Learning Objectives:

At the end of this 2-hour session, participants will be able to:

• Identify the 17025 criteria requiring proficiency testing,
• Complete all required PT follow-up documentation,
• Research information on the process of root cause analysis available via the Internet,
• Perform root cause analysis using various tools and methodologies,
• Plan and implement suitable corrective action to correct the identified root causes, and
• Plan and perform suitable follow-up activities to evaluate the effectiveness of implemented corrective actions with continued process improvement resulting.

Technology Requirement(s):

• Computer or laptop
• Internet connection, a broadband connection is recommended
• Telephone
• Optional: a telephone headset

Materials & Supplies:

None. 

Prerequisite(s):

Compile a list of the Proficiency Tests in which your laboratory has participated, including the results from the proficiency test report. Be prepared to discuss the follow-up actions that were taken and on what basis the decisions were made. Identify what Root Cause Analysis methodologies were used to make the corrective action decisions and what follow-up actions were planned and implemented to verify the appropriateness of the corrective action taken. Submit this information to Val Miller at val.miller [at] nist.gov (val[dot]miller[at]nist[dot]gov) no later than April 10.

Minimum Requirement(s):

Successful completion includes completing pre-work assignment, full attendance, full participation in the session activities and discussion and completing an on-line evaluation after the course.

Audience:

Laboratory staff who have responsibilities for developing, implementing, and/or improving the uncertainty analyses methods and reporting in their laboratory as well as those who are seeking OWM recognition and/or accreditation or improvements to support recognition/accreditation through adding this measurement to their Scope. This course is also available for non-weights and measures participants.

Cost:

The current fee for webinars is $199 and confirmed participants will be provided a link to make a payment. Registration fees for State weights and measures regulatory officials and metrologists are funded by NIST OWM.

Instructor(s):

Val Miller
Office of Weights and Measures
(301) 975 - 3603
E-mail: val.miller [at] nist.gov (val[dot]miller[at]nist[dot]gov)