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In 2012, the Baldrige Program ranked 8th in Leadership Excellence's Leadership 500 (military/government category), just below the U.S. Naval Academy, U.S. Military Academy West Point, and FBI Academy.  The magazine annually ranks the top leadership development programs from throughout the country.

"In my more than 40 years of professional experience, [the Baldrige Examiner Training Experience] was the best professional development program—content and delivery—that I've ever attended. I met great colleagues, individuals who were more interested in facilitating others' learning than proving their own expertise. … My experience as a Visiting Examiner was a professional highlight and my certificate is proudly displayed in my office!"  

Dr. Mark J. Safferstone, Executive Director, UMW Campuses at Stafford and Dahlgren

"The return on investment has been the most powerful training I've ever received as a CEO. In my superintendent training, I never knew the words "process management"; I didn't know that existed. And I certainly didn't know how to align the work from the boardroom all the way to the student level. So I've picked up so much in leadership management skills just by attending Baldrige training...

Dr. Terry Holliday, Commissioner of Education for the State of Kentucky, and Former Superintendent Iredell-Statesville Schools, North Carolina 2008 Baldrige Award Recipient (Education)

The Baldrige Examiner Training Experience

Registration for the 2014 training experience is now open. To register or if you have questions, call 301-975-2036 or email Tuition is $1,745 for U.S. Citizens and $5,000 for international attendees.

Have you—or someone else in your organization—ever wanted to learn what Baldrige examiners learn but thought you didn't have enough time to commit to being an examiner? If so, you are in luck.

The Baldrige Performance Excellence Program is offering a limited number of paid seats in its 2014 Examiner Preparation course classrooms. So, you can learn the methods and techniques used by examiners and network directly with the examiners and Baldrige staff members throughout the training week (without having to serve as an examiner).

Through this Baldrige training course, you will learn how to use the Criteria for Performance Excellence to

  • evaluate an organization's processes,
  • evaluate an organization's results, and
  • write actionable feedback that can help any organization improve.
And you will learn via the training's peer-driven, case-study-based approach, through which you will work in groups to assess a fictitious organization against the Criteria.

Training Dates and Locations

The 2014 training is 3.5 days, with a New Examiner Orientation (PDF) on Tuesday and the full Examiner Preparation course (PDF) on Wednesday—Friday.

The training is being offered three different weeks at the Baldrige Program's headquarters in Gaithersburg, MD:

  • April 22—April 25 
  • April 29—May 2
  • May 6—May 9 

You can choose the week that best fits your schedule. But seats are limited and will be filled on a first-come, first-served basis. So, don't delay in registering.

If these dates don't work for you, you can contact the state or local Baldrige-based award program in your area to learn about its training offerings. Some programs offer a variety of training options at different times during the year.

We look forward to seeing you at one of our sessions this year!


Tuition and Registration

The tuition is $1,745 for U.S. Citizens and $5,000 for international attendees.

The deadline for registering is April 2, 2014.

If wish to register or have questions, call 301-975-2036 or email


Baldrige Customer Service
301-975-2036 Telephone
301-948-3716 Fax Email

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