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In 2014 and 2015, the Baldrige Program received the first place award in the government and military category of the Leadership 500 Excellence Awards, an annual recognition of the world's best leadership development programs and initiatives. The honor for 2015 was announced on March 31, 2015—World Leadership Day.

"In my more than 40 years of professional experience, [the Baldrige Examiner Training Experience] was the best professional development program—content and delivery—that I've ever attended. I met great colleagues, individuals who were more interested in facilitating others' learning than proving their own expertise. … My experience as a Visiting Examiner was a professional highlight and my certificate is proudly displayed in my office!"  

Dr. Mark J. Safferstone, Executive Director, UMW Campuses at Stafford and Dahlgren

"The return on investment has been the most powerful training I've ever received as a CEO. In my superintendent training, I never knew the words "process management"; I didn't know that existed. And I certainly didn't know how to align the work from the boardroom all the way to the student level. So I've picked up so much in leadership management skills just by attending Baldrige training...

Dr. Terry Holliday, Commissioner of Education for the State of Kentucky, and Former Superintendent Iredell-Statesville Schools, North Carolina 2008 Baldrige Award Recipient (Education)

The Baldrige Examiner Training Experience

Registration for 2016 will open in mid-January 2016. The following is for informational purposes only.

Have you—or someone else in your organization—ever wanted to learn what Baldrige examiners learn but thought you didn't have enough time to commit to being an examiner? If so, you are in luck.

The Baldrige Performance Excellence Program is offering a limited number of seats in its 2016 examiner preparation course under the Baldrige Examiner Training Experience (BETE) program. So you can learn the same methods and techniques used by examiners and network directly with the examiners and Baldrige staff members throughout the training week, without having to serve as an examiner.

Through the BETE, you will learn how to use the Criteria for Performance Excellence to

  • evaluate an organization's processes,
  • evaluate an organization's results, and
  • write actionable feedback that can help any organization improve.
And you will learn via the training's peer-driven, case-study-based approach, through which you will work in groups to evaluate a fictitious organization against the Criteria.

Training Dates and Locations

The BETE is 3.5 days, with a New Examiner Orientation (PDF) on Tuesday and the full Examiner Preparation course (PDF) on Wednesday—Friday.

In 2016, the training is being offered the following weeks at the Baldrige Program's headquarters in Gaithersburg, MD:

  • April 26—April 29
  • May 3—May 6
  • May 10—May 13

You can choose the week that best fits your schedule. But seats are limited and will be filled on a first-come, first-served basis. So, don't delay in registering.

If these dates don't work for you, you can contact the state or local Baldrige-based award program in your area to learn about its training offerings. Some programs offer a variety of training options at different times during the year.

We look forward to seeing you at one of our sessions this year!


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Tuition & Registration

Registration for 2016 will open in mid-January 2016. The following is for informational purposes only.

The 2015 tuition was $1,745 for U.S. Citizens and $5,000 for international attendees.

Deadlines were
  • March 6, 2015 for international attendees;
  • April 3, 2015 for U.S. domestic attendees


Baldrige Customer Service
301-975-2036 Telephone
301-948-3716 Fax Email

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