For More InformationBecome a Baldrige Examiner2014 Schedule for Examiner Application, Selection, and TrainingTestimonials: Why Serve?The Malcolm Baldrige National Quality AwardWho Should Apply? Baldrige Examiner SelectionWhat Do Baldrige Examiners Do? Duties, Terms and Conditions, Timeline
Examiner Application Help Center
Related LinksExaminers Listed AlphabeticallyExaminers Listed by StatePanel of Judges Listing and CharterSenior ExaminersExaminer Resource CenterExaminers as Ambassadors Slide Set
What Do Baldrige Examiners Do? Duties, Terms and Conditions, TimelineIf you are appointed to the Baldrige Board of Examiners, you'll
Terms and Conditions of Appointment
Term of AppointmentExaminers are appointed for approximately one year, beginning in April.
Timeline and Time CommitmentServing on the Board of Examiners requires training for and completion of an Independent Review and a Consensus Review of an award application, typically about 145 hours between April and August. Additionally, 20-25% of our examiners complete a site visit, a commitment of up to an additional 150 hours during September and October, including a seven-day trip to an award applicant's work site and completing a team report for the applicant. While it is a large time commitment, we strongly encourage our examiners to be available for site visit work. Most of our examiners say that the site visit is the most rewarding part of an examiner's work.
Code of Ethical ConductAs a Baldrige examiner, you'll be expected to observe the Code of Ethical Conduct. A provision in this code states that you will safeguard the confidentiality of all award applications, including the identity of applicants.
Disclosure of Conflicts of InterestIf you are selected as an examiner, we'll ask you to provide information that allows us to determine conflicts of interest with Baldrige Award applicants. You'll be asked to disclose the identity of employers, competitors, key customers, key suppliers, and clients—past, present, or potential—whose interest might be favorably or unfavorably affected by your actions as Baldrige examiner. This includes disclosure of
We'll use this information only to assign you to applications, and we'll keep the information confidential.
You'll be asked to sign your disclosure before you attend training. Any material misstatement of fact in your application or incomplete disclosure of conflicts of interest will be grounds for disqualification from the review process or dismissal from the Board of Examiners. In addition, you'll agree to update your employment, financial, and client records periodically throughout your appointment.
Adherence to Award Application Review ProcessesYou'll be expected to meet all the requirements associated with reviewing an organization's award application fairly and competently. For example, you'll need to use the Criteria for Performance Excellence and the corresponding scoring system, adhere to review processes, meet site visit requirements if you participate, and avoid conflicts of interest. Thorough documentation and written communication are essential.
Assignment of Board MembersWe assign examiners to award applications with the goal of ensuring the fairest, most competent evaluation possible. You'll be assigned to an application based on your knowledge and experience and on the need to avoid conflicts of interest.
The Baldrige Program covers the cost of prework materials and the examiner training course at the Gaithersburg, MD location. Tuition at the Southern California location is $500. Examiners or their employers must cover travel costs associated with examiner training at both locations. Additionally, the Baldrige Program covers all travel-related costs for site visits.