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The Baldrige Feedback Report

About the Award | How to Apply | Award Cycle Overview | Is Your Organization Eligible | Award Process Fees | Changes and Reminders

DID YOU KNOW?

Baldrige Award applicants cite the feedback report as the most significant benefit of applying.

The feedback report is a detailed, individualized, written assessment of your organization's strengths and opportunities based on your Baldrige Award application and the Baldrige Criteria for Performance Excellence (part of the Baldrige Excellence Framework). The report is compiled by a team of Baldrige Examiners, experts with deep sector/industry knowledge and training in the Baldrige Excellence Framework. Here are the components of the report:

  • Key Themes: These are the "executive summary," a synthesis of the most significant, cross-cutting strengths and opportunities for improvement in your organization's processes and results.
  • Comments: You will receive around 6 detailed, actionable strengths and opportunities for improvement related to each of the 17 Baldrige Criteria items. The comments can help you prioritize your improvement efforts.
  • Item Scoring Range: The percentage scoring range for each Item allows you to determine how far along your organization is in that area.
  • Scoring Band Distribution: The percentage of applicants scoring in each of the eight overall scoring bands gives you a context for your total score.

Resources

Purchase Baldrige Excellence Framework Business/Nonprofit, Education, Health Care
Baldrige Process Calendar
Application Content and Format
Baldrige Process Integrity

Related Links

Baldrige Award Recipient Listing
Baldrige Impacts
Self-Assessing Your Organization
Baldrige Improvement Tools
Testimonials
Baldrige FAQs

 

Contacts

  • Award Process Hotline
    (877) 237-9064 ext. 3
  • Baldrige Customer Service
    (301) 975-2036
    NIST/BPEP
    100 Bureau Drive, M/S 1020
    Gaithersburg, MD 20899-1020
Created March 11, 2010, Updated November 15, 2019