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We at the Baldrige Performance Excellence Program are especially thankful for our Baldrige community and the opportunities we have to interact and learn from you all year.
Jacqueline (“Jackie”) DesChamps—head of support services for the Baldrige Program for more than two decades—knows how to run a process well. She is proactive
It started with a big idea—about improving the quality of life in the United States. Cross-sector collaboration was a central part of it. Essentially, the