Conducting an Effective Management Review

This 2 hour webinar will introduce the management review process, an important tool used by laboratories to foster communication between top management and laboratory personnel and to improve laboratory operations to produce quality calibrations and highly satisfied customers.

Learning Objectives:

At the end of (or during) this session, using your notes and ISO/IEC 17025 or NIST HB 143, you will:

• IDENTIFY management review requirements within your laboratory quality manual, policies and procedures. 
• LIST the personnel that should attend a management review. 
• APPLY the management review criteria and process to laboratory scenarios. 
• DISCUSS the benefits and impact of management reviews on the laboratory management system and operations. 
• LIST the 11 typical elements that are discussed during a management review. 
• IDENTIFY the applicable ISO/IEC 17025 (NIST HB 143/HB 150) criteria.

Technology Requirement(s):

You will need the following to participate in the webinar:

• Computer or laptop
• Internet browser, a broadband connection is recommended
• Telephone. Optional: a telephone headset

Materials & Supplies: 

Not applicable.

Prerequisite(s): 

There are no prerequisites for this webinar.

Minimum Requirement(s):

Completion includes completing pre-work assignment, full attendance and participation in the session activities and discussion, and completing an on-line evaluation after the course. This webinar is especially helpful for laboratory staff and for the managers/administrators involved in the regular management review sessions.

Audience:

State laboratory staff who have responsibilities for developing, implementing, and/or improving the quality management system in their laboratory as well as those who are seeking OWM recognition and/or accreditation or improvements to support recognition/accreditation. This course is available for non weights and measures participants. This webinar is especially helpful for laboratory staff and for the managers/administrators involved in the regular management review sessions.

Cost: 

The current fee for webinars is $199 and confirmed participants will be provided a web link to make a payment. Registration fees for State weights and measures regulatory officials and metrologists are funded by NIST OWM.

Instructor(s):

Elizabeth Gentry
Office of Weights and Measures,
(301) 975 - 3690
Email: elizabeth.gentry@nist.gov

NIST OWM has a number of other training opportunities scheduled. For more information:

• OWM training schedule
• OWM Lab Metrology Group Training page
• Request training using the Weights and Measures Contact Management System.