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The Baldrige Performance Excellence Program has released the 2023–2024 Baldrige Excellence ® Framework (Education) and 2023–2024 Baldrige Excellence Framework ® (Health Care)—in both print form and PDF. These versions complement the Business/Nonprofit version of the framework that was released in January. All three versions include the Baldrige Criteria for Performance Excellence (by sector), core values and concepts, and guidelines for evaluating your organization's processes and results.
The 2023–2024 Baldrige Excellence Framework ® features a renewed focus on
- organizational agility, innovation, and transformation
- risk management and supply-chain resilience
- societal contributions and environmental sustainability
- the changing nature of work and workforce needs
- diversity, equity, and inclusion
The 2023–2024 Baldrige Excellence Framework ® booklets cost $30 for printed copies and $12 for electronic PDF copies. Volume discounts are available for bulk orders of both printed and electronic copies. Enterprise licenses are also available; if interested, contact the Baldrige Program at baldrige [at] nist.gov (baldrige[at]nist[dot]gov).
In addition, the Baldrige Program will soon be releasing a revised version of the companion product to the full framework, the 2023–2024 Baldrige Excellence Builder. PDF versions of the Baldrige Excellence Builder will be freely available for download on the Baldrige Program’s website, and printed copies will be available for purchase from ASQ. The Baldrige Excellence Builder provides an introduction to the Baldrige framework and can be used to conduct a self-assessment against the most important attributes of excellence.
Whether used as guidance in establishing an integrated performance management system or for self-assessing progress, Baldrige is about helping your organization innovate and improve, no matter your size or sector.
For more information on any of the framework publications, contact the Baldrige Program at baldrige [at] nist.gov (baldrige[at]nist[dot]gov) or 301-975-2036.