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Publication Citation: Usability of PIV Smartcards for Logical Access

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Author(s): Emile L. Morse; Mary F. Theofanos; Yee-Yin Choong; Celeste Paul; Aiping L. Zhang; Hannah Wald;
Title: Usability of PIV Smartcards for Logical Access
Published: June 28, 2012
Abstract: This paper presents the findings of a PIV usability pilot study conducted at NIST during the summer of 2010. The study focused on factors that affected users' perceptions and adoption of PIV smartcards. Based on observation of the study participants, the researchers present recommendations that can be used to improve the usability of PIV smartcard implementations at NIST and elsewhere - particularly within the Federal government, where HSPD-12 mandates smartcard use.
Citation: NIST Interagency/Internal Report (NISTIR) - 7867
Pages: 59 pp.
Keywords: PIV,smartcard,PIV smartcard,usability,PIV cards for logical access,piv smartcards for logical access,piv for logical access,smartcards for logical access,piv authentication,smartcard authentication,multi-factor authentication,MFA,HSPD-12,Homeland Security Presidential Directive 12
Research Areas: Homeland Security, Cybersecurity