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Division Functional Statements

Telecommunications and CIO Support Division: Provides direct support to the NIST CIO by developing recommendations for Information technology (IT) management policies, procedures, and standards; identifying opportunities to share information resources; assessing and addressing the information technology needs of the NIST workforce. The Division serves as a focal point in coordinating solutions to cross Operating Unit (OU) IT challenges. It develops, updates, and oversees implementation of such IT guiding principles as the NIST IT Strategic and Operational Plans, the NIST IT System Development Lifecycle (SDLC) methodology, and the NIST IT Capital Investment planning and approval process. The Division provides resource monitoring and solution formulations, and provides responses to the Department of Commerce CIO Office for various data calls and other information requests. The Division manages all aspects (including data-to-day operation and maintenance) of the telecommunication systems, infrastructure, and services in support of NIST programs; monitors security, performance, and workload of the telecommunications infrastructure to ensure maximum effective use of installed systems; tracks emerging telecommunications technology to ensure that new technology and services are introduced that are the best possible match to NIST requirements.

IT Security and Networking Division: Directs the NIST IT Security Program to ensure the security of NIST IT systems and networks and compliance with Federal regulations and DoC policies. Ensures NIST IT security policies and procedures are developed, maintained, understood and properly implemented and enforced. The Division manages the IT System Certification and Accreditation Program as well as the NIST IT Security Awareness, Training and Education Program. Responds and reports on IT security incidents, makes technical recommendations on IT security configurations and products, performs system vulnerability testing, and monitors and evaluates security performance on sensitive enterprise systems. Implements and tests firewall policies, oversees day to day firewall operations, evaluates network threats and vulnerabilities, performs network vulnerability testing, provides oversight of the central NIST communications infrastructure, and provides secure remote access. Manages all aspects of the NIST IT network and services in support of NIST programs; monitors security, performance, and workload of the network infrastructure to ensure maximum effective use of installed systems; tracks emerging network technology to ensure that new technology and services are introduced that are the best possible match to NIST requirements. Responsible for evolutionary design, planning, and implementation of network technologies. Manages all aspects of the day-to-day operation and maintenance of the network infrastructure.

Customer Access and Support Division: Provides support and guidance to enhance the productivity of NIST personal computer and desktop workstation users through administering user accounts, consulting services, hardware procurement and repairs, software licensing, desktop management, and information sharing via web, training, newsletters, and user groups. Evaluates emerging client access devices and technologies and recommends configurations and support policies to ensure effective integration of appropriate technologies into the NIST network.  Designs, implements and supports technologies to manage distributed computing environments of workstations and other customer devices, including Microsoft Windows-based servers and Unix-compatible systems.

Application Systems Division: Provides support for the full software development lifecycle of application systems developed or hosted by NIST for various computer platforms; implements appropriate data warehouse and report generation infrastructure.  Supports the development of systems to collect and disseminate NIST corporate information via robust data warehouse and data mining technologies.  Maintains established application systems in support of critical NIST business operations in conformance of the software development lifecycle policies.  Develops and maintains database systems including the design of the IT infrastructure in support of these systems.  Utilizing the software development lifecycle process, develop and deploy new applications using the best technologies available.

Enterprise Systems Division: Provides system administration for all enterprise servers and scientific computing systems.  Designs, implements, and maintains NIST's automated information processing systems, including the World Wide Web, electronic commerce, and information delivery systems; supports selected central services, such as electronic mail, computer-based calendaring, and licensed scientific software distribution.  Operates the Central Computing Facility and manages all aspects of central computing, storage, information systems, and associated infrastructure in support of NIST programs; monitors performance and workload for achieving maximum effective use of installed systems.