About Quest for Excellence

Quest is the leading conference to learn best performance management practices from Baldrige Award recipients and how to: 

• improve your organization’s performance results
• enhance leadership effectiveness
• build customer and employee engagement
• increase organizational innovation to gain and sustain competitive advantages
• improve process management
• create an environment that fosters social responsibility and ethical behavior
• increase organizational sustainability

The Baldrige Award recipients share best practices in each of the Baldrige Categories and answer your questions.  As a conference participant, you will:

• Learn best performance management practices from the Baldrige Award recipients
• Gain knowledge of the Baldrige Criteria in educational presentations
• Engage in dynamic networking opportunities
• Take away practices to apply to your organization to improve performance and get world-class results
• Be inspired as part of a movement that is making America better by making organizations better

Who Should Attend? CEOs, senior managers, executives, directors, heads of operating units, or quality/performance improvement leaders/practitioners, from business, education, government, health care, and nonprofit sectors with an interest in personal learning and organizational improvement.

CEUs/RUs
The Quest for Excellence® attendance qualifies for 1.3 Recertification Units (RUs) from the American Society for Quality (ASQ). Participation in either Pre-Conference Workshop qualifies for .3 IACET CEUs and .3 ASQ RUs.

Green Proceedings
Attendees receive: Baldrige Learning Journal for the conference; access to all presentation slides posted online; and other Baldrige materials.