Testimonials from Education

Don’t just take it from us. Here’s what leaders in education say:

"The Baldrige Education Criteria are infused in every aspect of our organization. From the classroom and cafeterias to the bus depots and budgeting office—and yes, the Board of Education—the staff and leadership—of MCPS are dedicated to the core values and best practices that define what it means to be a Baldrige organization.

This was a long journey for MCPS. School districts, like all governmental organization, can be slow to change. But, over time, our relentless focus on continuous improvement took hold across the organization.

Everywhere you go in our system, you see elements of Baldrige at work. . . . to measure and analyze our performance in every corner of the school district, and help us maintain a relentless focus on our main stakeholders—the students of Montgomery County. It is my hope that MCPS has shown other school districts that the Baldrige Criteria can be implemented to scale and that while it is not an easy journey, it is definitely worth the effort."
Christopher Barclay, Vice President of the Board of Education, Montgomery County Public Schools, 2010 Baldrige Award Recipient

"Baldrige [offers] the only Education Criteria that actually [enable a school system] to compare itself against other organizations … that show you what world-class looks like. . . . When we improve, children are successful."
—Dr. Terry Holliday, Former Superintendent, Iredell-Statesville Schools, 2008 Baldrige Award Recipient

“This presidential recognition honors Richland College’s serious commitment to and passion for student learning success and our vital mission of teaching, learning, and building a sustainable local and world community.”
—Dr. Stephen K. Mittelstet, President, Richland College, 2005 Baldrige Award recipient

“It is a privilege to accept [the Baldrige Award] on behalf of Monfort College’s faculty, staff, students, alumni, and friends. We are here because of their continued commitment to performance excellence and investment in the approach of viewing yesterday’s performance as an opportunity for a better tomorrow.”
—Joe F. Alexander, Dean, Kenneth W. Monfort College of Business, 2004 Baldrige Award recipient

“Baldrige really gave us a framework to measure our entire system rather than just look at student test results on a couple of content areas.”
Bob Crumley, Superintendent, Chugach School District, 2001 Baldrige Award recipient

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