Why Take the Baldrige Journey?

Excellence is a Journey, Not a Destination

Organizations everywhere are looking for ways to effectively and efficiently meet their missions and achieve their visions. Thousands of organizations use the Baldrige Criteria for Performance Excellence to guide their enterprises, improve performance, and get sustainable results. This proven improvement and innovation framework offers your organization an integrated approach to key management areas:

• Leadership
• Strategic planning
• Customer focus
• Measurement, analysis, and knowledge management
• Workforce focus
• Operations focus
  
• Results
  
  

Improve Your Performance

The Baldrige Criteria can be adapted to fit your unique challenges and culture and help you evaluate performance, assess where improvements or innovation are most needed, and get results. By taking the Baldrige journey, you become part of a national effort to improve America’s performance and its competitive standing in the world. You can be proud to know that your employees, customers, board members, and other stakeholders are all better off—and that America is better off.

That’s why thousands of organizations of all sizes in every industry use the Baldrige Criteria—and a select group applies for the Malcolm Baldrige National Quality Award (with links to profiles):

• Large, Fortune 500 companies, including Boeing Aerospace Support (PDF), The Ritz-Carlton Hotel Company, Caterpillar Financial, and Motorola CGISS
  
• Small businesses, such as PRO-TEC Coating Company (PDF), which provides coated sheet steel to the U.S. auto industry and privately-held MESA Products, Inc. (PDF), which designs and manufactures cathodic protection systems for underground pipelines and tanks
  
• Large hospitals and hospital systems, like Poudre Valley Health System (PDF) and SSM Health Care and single hospitals like Bronson Methodist Hospital (PDF)
• Large and small schools and colleges, such as Iredell-Statesville Schools (PDF), Chugach School District, Richland College (PDF), and Pearl River School District
• Nonprofits and government entities, such as the City of Coral Springs (PDF) and U.S. Army ARDEC (PDF)
  
  

Take the Journey with Baldrige.

 

 

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