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Top-100 List Again Demonstrates Baldrige Impact in U.S. Health Care
March 12, 2014
Baldrige Customer Service
In early March, Truven Health Analytics released its annual study identifying the 100 top hospitals (PDF) based on their overall organizational performance.
As in previous years, health care organizations using the Baldrige Health Care Criteria for Performance Excellence as a management framework were well represented. Some of these organizations have been formally recognized by the national Malcolm Baldrige National Quality Award or state and sector-specific Baldrige-based awards of Alliance for Performance Excellence programs across the country. Other organizations on the list have applied for Baldrige feedback/recognition at the national or state levels but cannot be publicly named as applicants due to confidentiality policies of the award programs.
According to Truven, the health care organizations on its list have achieved performance excellence and are leading their peer hospitals in demonstrating high-quality patient outcomes while improving efficiency. Truven states that based on the results of this year's study, if all Medicare inpatients received the same level of care as those treated in the award-winning facilities, the following would be possible:
National Baldrige Award winners or Baldrige-based Alliance program award winners that made the 2014 list include the following:
The close relationship between top-performing hospitals and the Baldrige Criteria was also a significant finding in a 2012 Truven survey of hospital chief executive officers. That affirmation of the Baldrige impact on health care reemphasized the findings of a 2011 study, also by Truven Health Analytics (then known as the health care business of Thomson Reuters), that hospitals that had won the Malcolm Baldrige National Quality Award or been considered for a Baldrige site visit outperform other hospitals in nearly every metric used to determine the 100 top hospitals, including metrics for patient outcomes(mortality, complications, safety), core measures, HCAHPS, and profitability/expenses.