Prior to joining NIST, she worked for 14 years managing a global information center for Bureau Veritas (BV), a consumer products testing and conformity assessment firm where she managed the competitive intelligence, knowledge management and standards research functions worldwide. Prior to joining BV, Karen worked for Bristol-Myers Squibb company in the R&D Library for 8 years and in the Technical Information Center for Occidental Chemical Corp.
In addition to serving on the FSSB and as the OSAC Quality Infrastructure Committee Chair, Karen is currently serving as the Education Council Director on the Board of Directors, for SES: The Society of Standards Professionals. Karen has published a book, Starting an Information Center: A Practical Guide and regularly speaks and publishes on the value of information in organizations.
Karen has a Bachelor of Science in Social Sciences and Humanities and a minor in Technical Communications from Clarkson University and a Master of Library and Information Science from the University of Buffalo. Karen holds a Certificate in Competitive Intelligence from SLA, Inc.