Skip to main content
U.S. flag

An official website of the United States government

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Impact Washington Helps Small Manufacturer Maintain ISO Certification

With the help of: Impact Washington


Mantec Services is located in Seattle, Washington.  They have 9 employees.  Mantec supplies custom molded and fabricated foam and provides contract manufacturing services.

The Challenge

Mantec Services needed to upgrade their management system from ISO 9001:2008 to ISO 9001:2015.  At the same time, there was a sense that their current system was too cumbersome for their needs and there was a large chance they were not going to be successful.  They reached out to Impact Washington, part of the MEP National Network™, after learning about us from our website.
Impact Washington helped us re-engineer our management system in a short amount of time so that it is now more effective and Lean.  Since we are not a large company, this was key to sustaining our system.
— Iris Cvijanovic, Quality Manager

MEP's Role

Impact Washington assessed their current system and found it was indeed a system that had been designed from a much larger company.  Impact Washington applied Lean concepts and downsized the system allowing the company to be successful in maintaining their certification.  Sarah Stuart from Impact Washington analyzed the system and helped to apply Lean concepts to create a right sized system for the company.
Created June 2, 2020, Updated July 12, 2021