In addition to on-site training, Paugh provided coaching, implementation consulting, and remote off-site support. He kicked off the program by training key staff in the Principles of Lean Manufacturing and Value Steam Mapping, identifying systems to be targeted for improvement through the Kaizen process. A series of Kaizen events included other trainings, including 5-S workplace organization (Sort, Set in Order, Shine, Standardize, and Sustain), Root Cause Analysis, and Total Productive Maintenance. Finally, Lean Leadership sessions focused on the development of policies and procedures to support long-term sustainable improvements.
Fibro Corp invested in new processes, products and plant equipment and lowered manufacturing costs. The company retained sales and created a better workplace environment, improving employee retention. It also created a documented process for improving strategies, setting the stage for future expansion into a second location.