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“If we’re not getting better faster than our competitors, then we’re losing ground.” (Scott McIntyre, PricewaterhouseCoopers (PwC) Public Sector Practice [PSP] US Leader) “Values are really the
What are the challenges of incorporating—and maintaining—process excellence in an organization's culture?
The Process Excellence (PEX) Network, a division of the International Quality and
Why is the Baldrige Excellence Framework beneficial for organizations in the education sector?
“Education organizations are by nature complex systems,” responds Lisa Muller, Jenks Public Schools
One of the Baldrige Program's strategic advantages is its very engaged community. In fact, Baldrige not only depends on its dedicated volunteer workforce of examiners but on the community members that
My sincere wish is that you will be the nozzle. But it sure is tempting to be the fire hose.
Right now you are probably asking, what is Harry talking about? Has he gone off the deep end? Let me