TY  - HEAR
AU  - Mary Coraggio
AU  - Barbara Silcox
AU  - Susan Makar
AU  - Mylene Ouimette
DA  - 2010-10-25 00:10:00
LA  - en
PY  - 2010
TI  - Assessing Library Performance Using the Baldrige Criteria for Performance Excellence: Role Model Practices
UR  - https://tsapps.nist.gov/publication/get_pdf.cfm?pub_id=907210
ER  -