TY - CONF AU - Stacy Bruss AU - Kathleen Rapp AU - Vicky Spitalniak C2 - Computers in Libraries, Washington, DC DA - 2016-03-08 LA - en PB - Computers in Libraries, Washington, DC PY - 2016 TI - The 21st Century Library: Building on Customer Relationships UR - https://tsapps.nist.gov/publication/get_pdf.cfm?pub_id=920339 ER -