@misc{95416,
  author = {Dennis Swyt},
  title = {Experiences in Initiating Baldrige-Based Quality in a NIST Technical Division},
  year = {1998},
  month = {1998-01-01},
  publisher = {NIST Interagency/Internal Report (NISTIR), National Institute of Standards and Technology, Gaithersburg, MD},
  language = {en},
}