@misc{786736,
  author = {John Travis and Sally Bruce and D Clarke and James Ehrstein and Michael Epstein and Daniel Friend and T Gills and Kenneth Inn and Larry Lucas and James Potzick and M Saunders and N Trahey and G Ugiansky and R. Verkouteren and D Vigliotti and Robert Watters},
  title = {Final Report of the e-SRM Committee on the Optimal Delivery of Services to Customers for Standard Reference Materials},
  year = {2001},
  month = {2001-06-01 00:06:00},
  publisher = {NIST Interagency/Internal Report (NISTIR), National Institute of Standards and Technology, Gaithersburg, MD},
  language = {en},
}