@misc{262961, author = {Yee-Yin Choong and Gavriel Salvendy}, title = {Voices of First Responders – Applying Human Factors and Ergonomics Knowledge to Improve the Usability of Public Safety Communications Technology: Findings from User-Centered Interviews, Phase 1, Volume 5}, year = {2021}, month = {2021-02-11}, publisher = {NIST Interagency/Internal Report (NISTIR), National Institute of Standards and Technology, Gaithersburg, MD}, doi = {https://doi.org/10.6028/NIST.IR.8340}, language = {en}, }