@misc{1202751, author = {Sally S Bruce and Donna J Clarke and James R Ehrstein and Michael S Epstein and Dale G Friend and Thomas E Gills and Kenneth G W Inn and Larry L Lucas and James E Potzick and Mary H Saunders and Nancy M Trahey and John C Travis and Gilbert M Ugiansky and R Michael Verkouteren and Daniel P Vigliotti and Robert L Jr Watters}, title = {Final report of the e-SRM committee on the optimal delivery of services to customers for standard reference materials:}, year = {2001}, month = {2001-01-01 05:01:00}, publisher = {, National Institute of Standards and Technology, Gaithersburg, MD}, doi = {https://doi.org/10.6028/NIST.IR.6759}, language = {en}, }