@misc{1134916,
  author = {Michelle Steves and Mary F Theofanos and Yee-Yin Choong and Shanee Dawkins and Susanne Furman and Kristen K Greene and Sandra Spickard Prettyman},
  title = {Voices of first responders-examining public safety communication from the perspective of 9-1-1 call takers and dispatchers::findings from user-centered interviews phase 1, volume 4},
  year = {2020},
  month = {2020-03-01 05:03:00},
  publisher = {, National Institute of Standards and Technology, Gaithersburg, MD},
  doi = {https://doi.org/10.6028/NIST.IR.8295},
  language = {en},
}