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Baldrige Performance Excellence Program

What is Performance Excellence?

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The Baldrige Excellence Framework provide the framework and an assessment tool for understanding organizational strengths and opportunities for improvement.

Performance excellence refers to an integrated approach to organizational performance management that results in

  • Delivery of ever-improving value to customers and stakeholders, contributing to organizational sustainability
     
  • Improvement of overall organizational effectiveness and capabilities
     
  • Organizational and personal learning

Resources

Your Guide to Performance Excellence

 

Performance excellence and Baldrige Framework and Criteria

Contacts

  • Baldrige Customer Service
    (301) 975-2036
    NIST/BPEP
    100 Bureau Drive, M/S 1020
    Gaithersburg, MD 20899-1020
Created February 17, 2010, Updated November 15, 2019