You receive a 4 1/2-day site visit from a team of experienced national Baldrige examiners.
They work collaboratively with your leadership and staff to identify key strengths and opportunities across the six process categories of the Baldrige Criteria, using results to support the findings.
The end product is immediate feedback on your organization's areas of strength and opportunities for improvement, followed by a written feedback report.
Unlike the Malcolm Baldrige National Quality Award process, you don't need to write a 50-page application and you don't compete for an award.
Site visit from a team of six national Baldrige experts
Team works collaboratively with organization’s leadership and staff to identify key strengths/opportunities for improvement
Immediate actionable feedback; written feedback report follows the assessment
Minimal preparation required
Helps to identify what is critical to the success of the organization and guide planning efforts
Assessments are customizable; focus on organization’s key priorities and needs for long-term sustainability
What Organizations Are Saying
Marguerite Morgan, Hospital Administrator, Florida State Hospital __________________________________
The opportunities for improvement from this report were truly amazing. ...As the CEO, I have seen a tremendous amount of resurgent energy in our employees... I highly recommend the new Baldrige Collaborative [Assessment].
staff actively engaged
Kin Hill, CEO, Charleston Water System __________________________________
This intensive, 5-day collaborative assessment was extremely well-planned, professionally staffed and organized, and artfully deployed. Numerous CWS staff members were able to be actively engaged…and all of the collaborators were extremely professional, knowledgeable, and helpful in their review and analysis of our organization relative to the Malcolm Baldrige criteria. The quality and usability of the formal feedback report was also outstanding and will serve as an invaluable prioritization tool for guiding CWS.