During Consensus Review, you will use the Baldrige Online Scorebook Solution (BOSS) to develop and refine your comments and scores. In the Consensus Review Toolkit below, you will find several tools to help you during the evaluation process. Please note the Instructions for Consensus Review (Word), which provides more detailed instructions on how to proceed. Please review these tools to help you get started.
In writing process strength comments, think about what actionable message you are giving the applicant. Remember that applicants read process strengths as what they should continue to do and why.
In writing process OFI comments, have you convinced the applicant that it should invest in a new process and why that investment is important?
In writing results strength comments, have you convinced the applicant to continue to invest in achieving and tracking these results? Have you captured the applicant's most proud results, as appropriate?
In writing results OFI comments, have you convinced the applicant to invest in improving these results? Remember to emphasize the relevance of the comment to the applicant by using key factors that are most critical. Without beneficial results, what might happen to the applicant?
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