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Consensus Review


A Word version of this chart is available in the CR Toolkit

During Consensus Review, you will use the Baldrige Online Scorebook Solution (BOSS) to develop and refine your comments and scores. In the Consensus Review Toolkit below, you will find several tools to help you during the evaluation process. Please note the Instructions for Consensus Review (Word), which provides more detailed instructions on how to proceed. Please review these tools to help you get started.

  • In writing process strength comments, think about what actionable message you are giving the applicant. Remember that applicants read process strengths as what they should continue to do and why.
  • In writing process OFI comments, have you convinced the applicant that it should invest in a new process and why that investment is important?
  • In writing results strength comments, have you convinced the applicant to continue to invest in achieving and tracking these results? Have you captured the applicant's most proud results, as appropriate?
  • In writing results OFI comments, have you convinced the applicant to invest in improving these results? Remember to emphasize the relevance of the comment to the applicant by using key factors that are most critical. Without beneficial results, what might happen to the applicant?

Consensus Review Toolkit

BOSS > How to See IR Inputs at CR PDF

BOSS  > Consensus Scorebook Overview: When and What to Click in BOSS PDF

2020 Instructions for Consensus Review Word

2020 LifeBridge Case Study Consensus Scorebook Word 

2020 Comment and Scoring Checklist Word

[chart] Comment and Scoring Checklist Word

2020 What is a Key Theme? Word

2020 Consensus Script Template with Sample Word

2020 Scoring at Consensus Word

2019-2020 Scoring Band Descriptors Word

2020 Score Summary Worksheet Excel

2020 Instructions for Peer Evaluations Word

2020 Peer Evaluation Form Word

Award Process Helpline

(877) 237-9064, Option 3 |

Hours (Eastern): 9 a.m. to 5 p.m., Monday - Friday; 11 a.m. to 1 p.m., Saturday; and 4 p.m. to 6 p.m., Sunday
Closed on the following federal holidays: Monday, May 25th and Friday, July 3rd; and July 4th


  • Baldrige Customer Service
    (301) 975-2036
    100 Bureau Drive, M/S 1020
    Gaithersburg, MD 20899-1020
Created January 24, 2011, Updated July 14, 2020