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Survey of Baldrige Examiners Reveals Current Perceptions of Performance
Release Date: 08/30/2011

Management and non-management personnel across a broad cross-section of U.S. organizations see eye-to-eye on mission, customer focus and … more

Baldrige and Manufacturing: Article from Summer 2011 Issue of Encore
Release Date: 08/30/2011

Peter Frasso, President and CEO of Segue Manufacturing Services, states that "Baldrige consists of three core principles—find out what the … more

Video: On Weast's Last Day, A Crowning Achievement
Release Date: 07/06/2011

On June 30, 2011 school administrators, PTA officials, and board President Christopher S. Barclay gathered in Rockville at a ceremony ( see the … more

Baldrige Program Takes Performance Excellence on the Road
Release Date: 06/21/2011

Interested in improving your organization's excellence? Then sign up for one of the two 2011 Baldrige Regional Conferences. This year, they're … more

Sixty-Nine Organizations Vie for the 2011 Baldrige Award
Release Date: 06/07/2011

Sixty-nine organizations have tossed their hats—and their strategies for success—into the ring for the 2011 Malcolm Baldrige National Quality … more

New Baldrige DVD Gives You Performance Excellence on the Go!
Release Date: 06/07/2011

If you missed the 23 rd Annual Quest for Excellence conference in April, 2011, or just want to continue learning about the best practices, proven … more

Eye on Dallas--5 Questions with Freese and Nichols CEO Robert Pence: "Lots to Do" Post-Baldrige
Release Date: 06/07/2011

Read the article: Eye on Dallas -- 5 Questions with Freese and Nichols CEO Robert Pence: ‘Lots to Do’ Post-Baldrige . Freese and Nichols is a … more

Amendments to NIST HB 150, 3.4.1
Release Date: 06/02/2011

NVLAP has released a new Policy Guide to publish revisions to NVLAP proficiency testing procedures as found in NIST Handbook 150, NVLAP Procedures … more

What Change to the Civil Service System is Really Needed?
Release Date: 05/19/2011

by Timothy J. Clark A good first step is to start with a review of the performance management framework that is incorporated within the Malcolm … more

Pal's Sudden Service is a "Model of Efficiency"
Release Date: 05/19/2011

Read the article Model of Efficiency (go to page 24) in Operations Magazine about Pal's Sudden Service, a 2001 Baldrige Award recipient in the … more

2011 Examiner Training Kicks Off
Release Date: 04/26/2011

Tuesday April 26th will start the annual month long training period for the 2011 Board of Examiners. Week 1 will see a total of 120 Examiners pass … more

Solid State Lighting Proficiency Testing Fees
Release Date: 04/25/2011

Effective June 1, 2011, all new applicant labs applying for NVLAP accreditation to IES LM-79, or existing NVLAP-accredited laboratories requesting … more

Tribute to Former Xerox CEO, David T. Kearns, Past Baldrige Supporter
Release Date: 03/11/2011

Chuck Chada, former Xerox executive and incoming Chair of the Baldrige Panel of Judges reflects that it often helps to distill thoughts down to a … more

What's Behind a School Division's Baldrige Success?
Release Date: 02/17/2011

Read the recent American Association of School Administrator’s (AASA) feature on “ What's Behind a School Division's Baldrige Success ?”  The … more

Baldrige Program Director Named Honorary Fellow of ACHE
Release Date: 02/02/2011

Harry Hertz, director of the Baldrige Performance Excellence Program at the National Institute of Standards and Technology (NIST), has been named … more

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