Response category F 100 F 400 S 500 S Ind S Ser Overall
Is useful 98%(2%) 85%(7%) 89%(1%) 84%(0%) 69%(8%) 88%(3%) Criteria measure excellent performance which improves competitive position 77%(2%) 75%(8%) 51%(9%) 63%(0%) 46%(0%) 64%(6%) Is as useful for service as for industrial firms 94%(0%) 85%(2%) 75%(15%) 84%(0%) 54%(8%) 81%(7%) Is as useful for small as for large firms 94%(0%) 71%(16%) 68%(12%) 74%(5%) 62%(23%) 73%(11%) Application process is too complex 29%(54%) 48%(30%) 44%(23%) 47%(21%) 54%(15%) 44%(30%) Application process is too costly 29%(44%) 50%(27%) 45%(16%) 37%(21%) 46%(15%) 43%(25%) Benefits are not worth the effort 8%(71%) 26%(56%) 25%(41%) 21%(47%) 23%(54%) 22%(52%) Eligibility guidelines are not fair 8%(73%) 1%(59%) 3%(52%) 0%(42%) 15%(15%) 4%(55%) Competition should also include nonprofit organizations 63%(13%) 50%(16%) 61%(13%) 63%(11%) 39%(0%) 57%(13%)
Key: F 100=FORTUNE 100 Industrial, F 400=FORTUNE 101-500 Industrial, S 500=FORTUNE 500 Service, S Ind=Small business industrial, S Ser=Small business service.