| Ferro-Ceramics has continually
invested resources in quality improvements and training to ensure the professional growth
of their employees and the competitiveness of the company. The company machines, grinds,
and cuts high alumna ceramics, ferrites, quartz and other hard materials to exceedingly
close tolerances to meet customer specific needs and requirements. Ferro Ceramics has
designed and produced special machinery for cutting ceramics to produce the burr-free
chips and substrates that their customers require. The 15-person company grinds these
ceramics materials for use in a variety of mechanical, electronic, medical and nuclear
applications. Working with the Massachusetts Manufacturing Partnership to implement a
quality control process and a new local area network, the company has already realized a
$304,000 increase in sales. Through a Statistical Process Control training project, Ferro
Ceramics has also seen a production increase of 15%, a scrap rate reduction of 40% and a
re-work reduction of 25%. |