Communicating the Future skip navigation Contact NIST go to A-Z subject index go to NIST home page Search NIST web space NIST logo go to NIST Home page Communicating the Future back to home page

Poster presented on March 6-8, 2002 at the conference on Communicating the Future: Best Practices in Communication of Science and Technology to the Public, co-sponsored by the U.S. Department of Energy Office of Science, and NIST. Poster topics were selected as "best practices" through a formal peer review by a committee of distinguished science writers, educators, and researchers.

Live@Exploratorium: Origins
Program conducted by: Exploratorium


Summary
"Live @ the Exploratorium: Origins" takes Web and museum visitors on virtual field trips to laboratories and observatories worldwide where scientists examine the formation of the universe, the creation of matter, the shaping of the earth, and the story of life itself. Using a mixture of live Internet broadcasts (Webcasts) and interactive presentations, Origins goes beyond the science to showcase the settings where advanced scientific achievements occur, introducing the extraordinary people behind them.

With Exploratorium staff scientists and educators as mediators, we invite audiences into the process of basic scientific research, showing them where specialized instrumentation is created and experiments are performed, and into the hearts and minds of the scientists. We bring a collaborative spirit into these settings, inviting researchers to generate ideas and help create our programs. Additional resources about the people, places, tools, and ideas behind the science are designed in collaboration with Exploratorium staff and the staff at each facility.

To date, we have worked with CERN (the European Consortium for Nuclear Research), The Space Telescope Science Institute, Goddard Space Flight Center, and McMurdo Station and the South Pole/Antarctica. Visitors to our Web site can read articles, watch video interviews, take a virtual tour of a laboratory or control room using QTVR™ technology, or try an interactive activity that models the research activities of the scientists-such as processing an image from the Hubble Space Telescope.

Key Suggestions

  • Identify core content areas.
  • Identify a producer for the Webcasts and the Web site.
  • Identify and work closely with scientific and technical advisors at each location.
  • Create a site map for the Web site.
  • If this is your first foray into Webcasting, develop a script or storyboards for each event that includes time at the local and remote locations, the shot, the guest, and the subject.
  • Launch your Web site at least three weeks before the Webcasts to build an audience for both.
  • Pick a backdrop location for staging your production that will be interesting and visible to both a studio audience and an on-line audience watching a much-smaller image.
  • Try and pick a time zone that doesn't conflict with that of your primary audience, or coordinate your live production to that time zone.
  • Identify dynamic people who are clear communicators to be your hosts.
  • Keep the cameras on objects or experiments and off "talking heads" as much as possible.
  • Keep Webcasts and individual segments within them short; you can add deeper information with accompanying materials and Web resources.
  • Provide "warm-up" activities both online and in your museum to prime the audience.
  • Assess communications capabilities at each remote location and establish an agreed-upon contact for connectivity issues.

Research and Evaluation
Our target audiences are both on-line and "live" (in the museum), and have very different Webcast needs and experiences. We determine the best way to reach them through:

  • A mixture of surveys of existing data, Web site analysis, on-line questionnaires, and on-site interviews with audience members conducted by in-house evaluation staff. This data provides rapid feedback, allowing us to modify scripts and shows before the following day's production.
  • Analysis of our Web site by on-line audience members, conducted in collaboration with the Center for Children and Technology. This is an ongoing part of the project.

At the end of the Origins project, we'll gather data to determine how effective we've been in engaging remote viewers in the content and subject matter, in preparing viewers for Webcasts, and in determining the number of follow-up contacts for deeper engagement with the material. Ongoing activities include:

  • Analyzing Origins-related Web site log files using "Log Trends," an off-the-shelf software product.
  • Conducting on-line surveys with a group of 75+ Web site/Webcast users.
  • Developing pre- and post-visit surveys that assess the interests and attitudes of an on-line Web audience during "Origins: Antarctica" to better understand its impact.

Budget (average annual)
Staff and fringe: (includes planning, oversight and production for Website, Webcasts, public programs and internal evaluation) $300,000

  • Production Supplies, $90,000
  • Travel and Transportation costs, $30,000
  • Telephone and connection costs, $20,000
  • Consultants, $10,000
  • External evaluation, $65,000

Authors
Principal Investigator—Robert Semper, Ph.D. (robs@exploratorium.edu)
Project Director—Melissa Alexander (melissaa@exploratorium.edu)
Webcast Manager—Robyn Davis (robyn@exploratorium.edu)
Web site Producer—Robin Marks (robinm@exploratorium.edu)
Webcast Producers—
Noel Wanner, Mary Miller, Julie Konop

Contact
Melissa Alexander
Project Director
Exploratorium
3601 Lyon St.
San Francisco, CA 94123
Phone: 415-561-0324
Email: melissa@exploratorium.edu

Web Sites
http://www.exploratorium.edu/origins/cern/prologue/index.html
http://www.exploratorium.edu/origins/hubble
http://www.exploratorium.edu/origins/antarctica

Back to Best Practices home page

Back to Best Practices posters page


Created: 7/5/02
Last updated: 8/17/02
Contact: inquiries@nist.gov

Museum visitors view a live Webcast.

The Heart of the Matter: a look inside CERN, the world's largest particle accelerator.

Hubble: a view from the edge of space.

Antarctica: scientific journeys from McMurdo to the Pole.