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Conducting an Effective Management Review

Purpose:

This 2 hour webinar will introduce the management review process, an important tool used by laboratories to foster communication between top management and laboratory personnel and to improve laboratory operations to produce quality calibrations and highly satisfied customers.

Learning Objectives:

At the end of (or during) this session, using your notes and ISO/IEC 17025 and/or NIST HB 143, you will:

  • IDENTIFY management review criteria (Section 4.15) in ISO/IEC 17025 or NIST HB 143 and your laboratory quality manual and related procedures;
  • LIST the personnel that should participate in a management review;
  • LIST the 11 elements that are typically discussed during a management review;
  • SELECT sources of objective evidence that are used during a management review;
  • DISCUSS the value and benefits of management reviews; and
  • APPLY the management review and process to laboratory scenarios.

Technology Requirement(s):

You will need the following to participate in the webinar:

  • Computer or laptop
  • Internet browser, a broadband connection is recommended
  • Telephone
  • Optional: a telephone headset

Materials & Supplies:

None.

Prerequisite(s):

There are no prerequisites for this webinar.

Minimum Requirement(s):

Completion includes completing pre-work assignment, full attendance and active participation in the session activities and discussion, and completing an online evaluation after the course.

Audience:

Laboratory personnel who have responsibilities for developing, implementing, and/or improving the quality management system in their laboratory as well as those who are seeking OWM recognition and/or accreditation or improvements to support recognition/accreditation. This webinar is also useful for administrative or management staff who participate in management reviews and monitor the implementation and effectiveness of the resulting action items. This course is available for non-weights and measures participants.

Cost:

The current fee for webinars is $199 and confirmed participants will be provided a link to make a payment. Registration fees for State weights and measures regulatory officials and metrologists are funded by NIST OWM.

Instructor(s):

Elizabeth Gentry
Office of Weights and Measures,
(301) 975 - 3690
Email: elizabeth.gentry@nist.gov

Related Project(s):

NIST OWM has a number of other training opportunities scheduled. For more information:

Details:

Start Date: Thursday, February 12, 2015
End Date: Thursday, February 12, 2015
Location: Adobe Connect
Audience: Industry, Government
Format: Webinar

Sponsor(s):

NIST / Office of Weights and Measures

Class No.
5295

Time: 02:00 p.m. - 04:00 p.m. ET

Registration Deadline: Thursday, January 15, 2015

Registration:

You must register in the Office of Weights and Measures Contacts System. You must first establish a primary contact account by going to the link listed above. Follow the instructions to create an account unless you are already a registered user. The Quick Guide provides an overview of the training registration process.

Your request for a contact account will be processed within one business day. You will be sent a password, so that you can then register in our training system (How to Request Training & Transcript Using the Contacts System-PDF) for this class. If you have any questions, contact Isabel Chavez at 301-975-2128.

Registration Contact:

Yvonne Branden,
Office of Weights and Measures,
(301) 975 - 3272
Email: yvonne.branden@nist.gov

Isabel Chavez,
Contact Management System Administrator,
(301) 975 - 2128
Email: isabel.chavez@nist.gov

Security Instructions:

Not applicable.

Visitor Information 

Not applicable.

Transportation

Not applicable.

Technical Contact:

Elizabeth Gentry
Office of Weights and Measures,
(301) 975 - 3690
Email: elizabeth.gentry@nist.gov