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Conducting an Effective Management Review

This 2 hour webinar will introduce the management review process, an important tool used by laboratories to foster communication between top management and laboratory personnel and to improve laboratory operations to produce quality calibrations and highly satisfied customers.

Learning Objectives:

At the end of (or during) this session, using your notes and ISO/IEC 17025 and/or NIST HB 143, you will:

  • IDENTIFY management review criteria (Section 4.15) in ISO/IEC 17025 or NIST HB 143 and your laboratory quality manual and related procedures;
  • LIST the personnel that should participate in a management review;
  • LIST the 11 elements that are typically discussed during a management review;
  • SELECT sources of objective evidence that are used during a management review;
  • DISCUSS the value and benefits of management reviews; and
  • APPLY the management review and process to laboratory scenarios.

Technology Requirement(s):

The Webcast will be streamed in medium bandwidth (350kbs), so viewers needed to have a constant connection during the webcast.

  1. Hardware and operating system configurations:
  • Windows XP (Explorer 8, 9, 10, 11; Mozilla Firefox; Google Chrome)
  • Windows Vista (Internet Explorer or Firefox)
  • Windows 7 or 8 (Mozilla Firefox; Google Chrome)
  • Apple Mac OS 10.5x (Mozilla Firefox; Apple Safari; Google Chrome)
  • Ubuntu Linux (Firefox only)
  • Media players In order to access the event, you must have, at a minimum, Adobe® Flash® Player 11.2+ installed on your computer. Please visit http://get2.adobe.com/flashplayer/ to download the Flash Player.
  • Internet browsers In order to access the event, you must have either Microsoft Internet Explorer (Explorer 8, 9, 10, 11) or Mozilla Firefox 3+ browser for Windows operating systems. For accessing events via Mac operating systems you must have Mozilla Firefox 3+ or Safari 4.x.
  • Optional: If you have never attended an Adobe Connect meeting before: Test your connection: http://nist.adobeconnect.com/common/help/en/support/meeting_test.htm et a quick overview: http://www.adobe.com/products/adobeconnect.html
  • Materials & Supplies:

    None.

    Prerequisite(s):

    There are no prerequisites for this webinar.

    Minimum Requirement(s):

    Completion includes completing pre-work assignment, full attendance and active participation in the session activities and discussion, and completing an online evaluation after the course.

    Audience:

    Laboratory personnel who have responsibilities for developing, implementing, and/or improving the quality management system in their laboratory as well as those who are seeking OWM recognition and/or accreditation or improvements to support recognition/accreditation. This webinar is also useful for administrative or management staff who participate in management reviews and monitor the implementation and effectiveness of the resulting action items. This course is available for non-weights and measures participants.

    Cost:

    The current fee for webinars is $199 and confirmed participants will be provided a link to make a payment. Registration fees for State weights and measures regulatory officials and metrologists are funded by NIST OWM.

    Instructor(s):

    Elizabeth Gentry
    Office of Weights and Measures,
    (301) 975 - 3690
    Email: elizabeth.gentry [at] nist.gov (elizabeth[dot]gentry[at]nist[dot]gov)

    Sponsors

    NIST / Office of Weights and Measures

    Class No.
    5295

    Time: 02:00 p.m. - 04:00 p.m. ET

    Registration Deadline: Thursday, January 15, 2015

    Created April 29, 2014, Updated July 23, 2020