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ISO Publications and Presentations

The staff of the Information Services Office (ISO) regularly publishes papers in the professional literature and makes presentations at conferences, workshops, and meetings. This is in addition to internal reports and presentations shared within NIST. This listing of ISO journal articles, PowerPoint presentations, and poster sessions demonstrates the many ways ISO shares its work with the library and publishing communities, as well as with the NIST community.

2014

Barbara P. Silcox, Mary‐Deirdre Coraggio, Susan Makar, Mylene Ouimette
Paper published in: Sarah Anne Murphy, ed., The Quality Infrastructure: Measuring, Analyzing, and Improving Library Services. (Chicago: American Library Association, 2014), pp. 73-89. Paper addresses how ISO used the Baldrige Framework to guide and propel its organization forward.
Chicago: American Library Association, (2014)

2012

Stacy Bruss
Book chapter published in Best Practices for Government Libraries 2012 Pushing Boundaries: Mobility... Community... Accessibility
Washington DC, LexisNexis, (2012)  
 
Susan Makar and Amanda Malanowski
Special Libraries Association Annual Conference
Chicago, IL
Poster (July 2012)

2011

Crowdsourcing and the NIST Digital Archives
Regina Avila and Andrea Medina-Smith
Eastern CONTENTdm Users Group
Towson, MD
PowerPoint Presentation (August 2, 2011)

Innovative Marketing Tools and Strategies
Stacy Bruss and Nancy Allmang
Computers in Libraries Conference
Washington, DC
PowerPoint Presentation (March 21, 2011)

Knowledge, Skills, and Abilities for Digital Preservation: The Lecture I Was Missing from Grad School
Regina Avila
Bridging the Spectrum: A Symposium on Scholarship and Practice in Library and Information Science Catholic University
Washington, DC
Poster (February 25, 2011)

Origin and early history of Die Methode des Eichzusatzes or The Method of Standard Addition with primary emphasis on its origin, early design, dissemination, and usage of terms
W. Robert Kelly, Kenneth W. Pratt, William F. Guthrie, and Keith R. Martin
Analytical and Bioanalyitical Chemistry
DOI 10.1007/s00216-011-4908-4
Electronic Supplementary Material

Tips and Tools for Digitizing a Museum Collection
Regina Avila, Susan Sanders, and Keith Martin
Online
Magazine Article (November/December 2011)

2010

Assessing Library Performance Using the Baldrige Criteria for Performance Excellence: Framework and Systems that Focus on Results and Ensure Sustainability
Mary-Deirdre Coraggio, Susan Makar, Mylene Ouimette, and Barbara Silcox
Library Assessment Conference: Building Effective, Sustainable, Practical Assessment
Baltimore, MD
Poster (October 25, 2010)

Assessing Library Performance Using the Baldrige Criteria for Performance Excellence: Role Model Practices
Mary-Deirdre Coraggio, Susan Makar, Mylene Ouimette, and Barbara Silcox
Library Assessment Conference: Building Effective, Sustainable, Practical Assessment
Baltimore, MD
Poster (October 25, 2010)

Developing and Implementing a Digital Media Device Lending Program
Stacy Bruss and Nancy Allmang
Computers in Libraries Conference
Arlington, VA
PowerPoint Presentation (April 14, 2010)

From Chemical Abstracts to SciFinder: Transitioning to SciFinder and Assessing Customer Usage
Susan Makar and Stacy Bruss
American Chemical Society, Fall 2010 National Meeting
Boston, MA
PowerPoint Presentation (August 22, 2010)

Reinventing Our User Database in SirsiDynix Unicorn
Paula Deutsch and Marilyn White
COSUGI Conference
Lake Buena Vista, FL
PowerPoint Presentation (March 5, 2010)

Repository Update: What Have They Been Doing Anyway?!
Regina Avila, Jennifer Bulger, Paula Deutsch, MaryAnn Hogan, Susan Makar, Susan Sanders, Marilyn White
ISD Staff Meeting
PowerPoint Presentation (June 9, 2010)

Responding to National Needs: Supplement to Appendices 1994-2009
Keith Martin and Barbara P. Silcox
NIST Special Publication 955 Supplement
May 2010

Seeking Science and Technology
Stacy Bruss and Keith Martin
WebSearch University, Fall 2010
Washington, DC
PowerPoint Presentation (September 28, 2010)

The Times, They Are a Changing
Paula Deutsch, Mylene Ouimette, and Marilyn White
ISD Staff Meeting
Gaithersburg, MD
PowerPoint Presentation (November 10, 2010)

The Value of a Library Advisory Board in a Research Library
Rosa Liu
Book chapter published in
Best Practices for Government Libraries 2010
Value 2.0 Developing It, Delivering It, and Demonstrating It
Washington DC, LexisNexis, 2010

What Customers Want From Kindle Books
Nancy Allmang and Stacy Bruss
Online Magazine
Vol. 34, No. 1, January/February 2010, pp. 36-39

What’s New at NIST: An Update on Web Resources Available from the National Institute of Standards and Technology
Susan Makar
Xtreme Reference Conference: Navigating Government Data
Laurel, MD
PowerPoint Presentation (October 21, 2010)

"You've Been iPhoned"
Stacy Bruss and Nancy Allmang
"Petting Zoo" Session
Maryland Library Association
Ocean City, MD
Hands-on Session (April 22, 2010)

2009

Audiobooks on iPods: Building a Program for a Research Library
Nancy Allmang
College and Research Libraries News (American Library Association)
Vol. 70, No. 3, March 2009, pp. 173-176

E-Resources Management: How We Positioned Our Organization to Implement an ERMS
Marilyn White and Susan Sanders
Electronic Resources and Libraries Conference
Los Angeles, CA
PowerPoint Presentation (February 11, 2009)

E-Resources Management: How We Positioned Our Organization to Implement an Electronic Resources Management System
Marilyn White and Susan Sanders
Journal of Electronic Resources Librarianship
Vol. 21, No. 3, pp. 183 — 191

Impact Measures for Librarians
Jo Ann Remshard and Gail Ehrlich
Special Libraries Association 2009 Annual Conference
Washington, DC
PowerPoint Presentation (June, 2009)

Improving Customer Service and Work Flow
Keith Martin, MaryAnn Hogan, and Rosa Liu
Information Outlook
Vol. 13, No. 2, March 2009, pp. 19-22.

Moving the NIST Research Library’s Laboratory Liaison Program Into the Future
Nancy Allmang and Susan Makar
Special Libraries Association 2009 Annual Conference
Washington, DC
Poster (June, 2009)

NIST Research Library: Winner of the 2008 Federal Library of the Year Award
Rosa Liu
Local Library Profile in
Capital Librarian
Vol. 2, No. 11/12, November/December 2009, pp. 8-9

SciFinder Usage
Susan Makar
Presented to the Research Library Advisory Board (RLAB)
PowerPoint Presentation (December 9, 2009)

2008

Assessing Customer Satisfaction at the NIST Research Library: Essential Tool for Future Planning
Rosa Liu and Nancy Allmang
Issues in Science and Technology Librarianship
Summer 2008

Audiobooks on iPods Boost Relationships with NIST Scientists: Keeping Them Current with Management Trends
Nancy Allmang
Special Libraries Association 2008 Annual Conference
Seattle, WA
Poster (June, 2008)

Best Practices
Mary-Deirdre Coraggio
Gaithersburg, MD
PowerPoint (September 9, 2008)

Collaborating with Customers
Mylene Ouimette and Jo Ann Remshard
Computers in Libraries Conference
Abstract (April 2008)

Collaborating with Customers
Mylene Ouimette and Jo Ann Remshard
Computers in Libraries Conference
Arlington, VA
PowerPoint (April 7, 2008)

Collaborating with the Scientific Community: Improving the Knowledge Continuum at NIST
Susan Makar, Jo Ann Remshard, Barbara Silcox
SLA Annual Conference
Seattle, WA
Poster (June 2008)

ISD Staff Exercise: How Do Our Customers Work?
Paula Deutsch, Mylene Ouimette, and Marilyn White
ISD Staff Meeting
Gaithersburg, MD
PowerPoint Presentation (February 5, 2008)

NIST Research Library: Virtual Library Tour
Rosa Liu and Nancy Allmang
Special Libraries Association 2009 Annual Conference
Virtual Tour (January, 2008)

Podcasting
Nancy Allmang
SLA Maryland Chapter
Technology Day 2007
PowerPoint (October 4, 2007)

Podcasting
Nancy Allmang
ISD Meeting
PowerPoint (July 9, 2008)

Tracing the Rich History of Physics Research at NBS/NIST Through the Pages of the Journal of Research
Susan Makar and Barbara Silcox
American Physical Society
New Orleans, LA
Poster (March 2008)

2007

Case Study: The NIST Research Library's Experience Using Focus Groups in Strategic Planning
Nancy Allmang and Mylene Ouimette
Library Administration and Management Journal
Vol. 21, No. 2, Spring 2007
ISSN: 0888-4463

Deploying Director's Station II: Jumping Through Firewalls
Paula Deutsch
SirsiDynix Conference
Colorado Springs, Colorado
PowerPoint (February 20, 2007)

Ferdinand Rudolph Hassler (1770-1843): A Twenty Years Retrospective,1987-2007
Compiled and Edited by:
Harriet Hassler, Information Services Division and Captain Charles A. Burroughs, NOAA Corps (Retired)
NIST SP-1068 (March 2007)

Identifying Biomedical Publications Across An Interdisciplinary Institute
Nancy Allmang
Special Libraries Association Conference
Biomedical and Life Sciences Division - Innovation and Best Practices in Biomedical and Life Science Libraries
Denver, Colorado
Poster (June 2007)

Information Services Division
Mary-Deirdre Coraggio
Presented to NIST Deputy Director James Turner
PowerPoint (May 11, 2007)

Institute Support Presentation FY07
Mary-Deirdre Coraggio
Information Services Division
Support Review Presentation
PowerPoint (January 23, 2007)

Journey into the Digital Age: Strategies for Developing and Managing Collections in a Federal Research Library
Susan Makar
Special Libraries Association Conference
Collection Development in the Electronic Age
Denver, Colorado
PowerPoint (June 5, 2007)

Managing Paper and the Scientific Literature
Susan Makar
Presented for the NIST Biochemical Science Division, 831
PowerPoint (May 30, 2007)

Maryland Performance Excellence Awards Application
Nancy Allmang, Mary-Deirdre Coraggio, Myriam Dilawari, Susan Makar, Mylene Ouimette, Jo Ann Remshard, and Barbara Silcox
August 8, 2007

Measuring the Impact of NIST Research: The Analytical Tools of Lab Liaisons
Susan Makar and Jo Ann Remshard
American Library Association Conference
Washington, D.C.
Poster (June 23, 2007)

National Research Library Alliance (NRLA)
Rosa Liu
Presented at the NRLA meeting
PowerPoint (April 26, 2007)

New Library Newsletter
Nancy Allmang, Laurie Davis-Covin, and Ruth Osborne
Special Libraries Association Conference
Chemistry, Sci-Tech, Physics-Astronomy Division
Denver, Colorado
Poster (June 2007)

NIST Research Library Status Report: Presentation to the Research Advisory Committee (RAC)
Rosa Liu
ISD Group Leader
NIST
PowerPoint (October 2007)

Selected Environmental Metrology Resources in the NIST Research Library
Keith Martin
Brochure (May 2007)

Wikis and Podcasts for Training, Communication, and Collaboration
Nancy Allmang and Keith Martin
Special Libraries Association Conference
Denver, Colorado
Poster (June 2007)

Workforce Development - An Investment in the Future
Mary-Deirdre Coraggio and Barbara Silcox
IFLA World Library and Information Congress
Durban, South Africa
Poster (August 2007)

2006

Analysis of Interlibrary Loan at the National Institute of Standards and Technology Library: Lessons Learned
Rosa Liu and Briget Wynne
Interlending & Document Supply
Vol. 34, No. 3, pp. 115-118, 2006
www.emeraldinsight.com/0264-1615.htm

Analysis of the Journal of Research of the National Institute of Standards and Technology - Update of Tables and Appendices
Barbara Silcox and Susan Makar
Presented to the OBoard
May 2, 2006

Bibliography of NIST Biosystems and Health Publications 2001-2005
Nancy Allmang
NIST SP-1059 (September 27, 2006)

Bibliography of NIST Nanotechnology Publications, 2000-2004
Nancy Allmang and Mylene Ouimette
NIST SP-1056 (July 20, 2006)

Circulation Snapshot Report
Harriet Hassler
Presented to the Research Library Advisory Board
PowerPoint (April 12, 2006)

Evolving Skill Sets for Managing Change
Terrie Wheeler
Health and Science Communications Association Conference
Washington, D.C.
PowerPoint (June 29, 2006)

Focus Groups Gauge Satisfaction of Interdisciplinary Customer Segments
Nancy Allmang and Mylene Ouimette
Special Libraries Association Conference
Baltimore, Maryland
Poster (June 12, 2006)

Hardware Equipment and Installation: User Experiences
Nancy Allmang
Article pp. 87-89
Wireless Networking: A How-To-Do-It Manual for Librarians
Louise E. Alcorn and Maryellen Mott Allen. New York: Neal-Schuman, 2006 (ISBN 1-55570-478-6)

Innovative Library Liaison Assessment Activities: Supporting the Scientist's Need to Evaluate Publishing Strategies
Mylene Ouimette
Science and Technology Librarianship
In Service Training Institute Spring 2006

Managing Digital Assets: Planning the Digital Future of NIST
Susan Makar
Electronic Resources and Libraries Conference
Atlanta, Georgia
PowerPoint (March 25, 2006)

New Collaboration Methods for Laboratory Liaisons
Nancy Allmang, Mylene Ouimette, and Lea Wade
American Library Association Conference
New Orleans, Louisiana
Poster (June 23, 2006)

NIST - Your Gateway to Standards Resources
Jo Ann Remshard
Special Libraries Association Conference
Baltimore, Maryland
Brochure (June 12, 2006)

NIST Alternative Personnel Management System (APMS)
Mary-Deirdre Coraggio and Sheila C. Nichols
Federal Library and Information Network (FEDLINK)
PowerPoint (February 28, 2006)

RSS Feeds
Jo Ann Remshard
Brochure (July 2006)

Sirsi Resolver: From Soup to Soupe Aux Truffes Noires
Paula Deutsch and Matthew Bachtell
SirsiDynix Super Conference
Nashville, Tennessee
PowerPoint (March 2006)

VIP Team Report to ISD Staff on the Results of ISD's Visioning Exercise
Paula Deutsch, Mylene Ouimette, and Marilyn White
Presented at the ISD Staff Meeting
August 16, 2006

Vision Implementation Project
Paula Deutsch, Mylene Ouimette, and Marilyn White
Presented at the Technology Services All Hands Meeting
PowerPoint (November 27, 2006)

What ISD Can Do For You
Jo Ann Remshard
PowerPoint (August 29, 2006)

2005

Analysis of the NIST Research Library's Interlibrary Loan Service
Rosa Liu and Briget Wynne
Technology Services Report
August 2005

Analysis of the Journal of Research
Barbara Silcox, Susan Makar, and Mylene Ouimette
Technology Services Report
May 2005

Attention NIST Authors
Jo Ann Remshard
New Employee Orientation Training
Flyer (2005)

Building an Information Commons at the National Institute of Standards and Technology Library: a Case Study
Nancy Allmang, Rosa Liu, and Susan Sanders
LIBRES: Library and Information Science Research Electronic Journal
Vol. 15, No. 1, March 2005
ISSN 1058-6768
http://libres.curtin.edu.au/libres15n1/

Job of a Lifetime--Where Innovation is the Order of Business
Nancy Allmang
American Library Association, College and Research Libraries News
Vol. 66, No. 2 February 2005
Interview

NIST Publications Knowledge Management Program
Mary-Deirdre Coraggio
IFLA World Library and Information Congress, "Libraries - A Voyage of Discovery"
http://www.ifla.org/IV/ifla71/papers/009e-Coraggio.pdf
Proceedings (February 25, 2005)

NIST Virtual Library (NVL): Standards Sources
Keith Martin
Special Libraries Association
Toronto, Canada
Brochure (May 2005)

NIST Virtual LIbrary NVL Databases: Information at Your Desktop
Brochure (2005)


Technology for the Information Commons in a Special Library
Nancy Allmang and Rosa Liu
Computers in Libraries: Proceedings of the 20th Annual Computers in Libraries Conference, pp. 48-58
Washington, D.C. (March 28, 2005)

What are our Customers Reading?
Harriet Hassler
Technology Services Report
June 7, 2005

What Are Our Customers Reading? - Analyzing Circulation Data to Identify Popular Subjects in a Scientific Book Collection
Harriet Hassler
American Library Association Conference
Chicago, Illinois
Poster (2005)

What are our Customers Reading? An Analysis of the Most Frequently Used Subjects of the NIST Research Library Book Collection Based on Circulation
Harriet Hassler
NIST IR 7205
May 12, 2005

Wireless Loan Service - Updating Our Story
Nancy Allmang
Computers in Libraries
Vol. 25, No. 7, pp. 51-52, July/August 2005
Letter to the Editor

World Year of Physics
Huei-Lin Chuang, Carla Sue Haga, Keith Martin, Jo Ann Remshard, Wilma (Sissy)Riley, and Lea Wade
Poster (2005)

World Year of Physics 1905 - 2005
Huei-Lin Chuang, Carla Sue Haga, Keith Martin, Jo Ann Remshard, Wilma (Sissy) Riley, and Lea Wade
Banner (April 25, 2005)

2004

Developing an Enterprise-wide Knowledge Management System
Barbara Silcox and Jo Ann Remshard
Internet Librarian Conference
Monterey, California
PowerPoint (November 2004)

Developing an Enterprise-wide Knowledge Management System Integrating Editorial Review Processes, a Digital Library, and On-Line Catalog
Barbara Silcox and Jo Ann Remshard
Internet Librarian
August 2004

Leading the Pack: Librarians Create an Original Model for a Customer Friendly Publication System
Nancy Allmang and Jo Ann Remshard
Online Magazine
Vol.28, No.1, January/February 2004
http://www.infotoday.com/online/jan04/allmang_remshard.shtml

NIKE: Integrating Workflow, Digital Library & Online Catalog Systems
Nancy Allmang and Jo Ann Remshard
Joint Conference on Digital Libraries
Global Reach and Diverse Impact
Tucson, Arizona
Poster (June 8, 2004)

NIKE: Integrating Workflow, Digital Library & Online Catalog Systems
Nancy Allmang and Jo Ann Remshard
Proceedings of the 4th ACM/IEEE Joint Conference on Digital Libraries
Tucson, Arizona
June 7-11, 2004

Taming a Wild Workflow and Domesticating our Digital Data
Nancy Allmang and Paula Deutsch
Computers in Libraries
PowerPoint (2004)

2003

Assessing and Selecting Journals for Your Library's Core List
Diane Cunningham
Information Outlook
Vo.7, No.11, November 2003

Customer Speaks: Assessing the User's View
Paula Deutsch and Barbara Silcox
Information Outlook, pp. 36-41
May 2003

Developing a Balanced Scorecard for the NIST Information Services Division
Barbara Silcox
FLICC Brown Bag Discussion
PowerPoint (February 14, 2003)

Earning the Stamp of Approval - How to Achieve Optimal Usability
Susan Makar
Computers in Libraries, pp. 17-21
PowerPoint (January 2003)

From Data to Outcomes: Assessment Activities at the NIST Research Library
Paula Deutsch and Barbara Silcox
Information Outlook, pp. 24-31
(October 2003)

Learning from Other Libraries: Benchmarking to Assess Library Performance
Paula Deutsch and Barbara Silcox
Information Outlook, pp. 18-25
(July 2003)

Managing Content and Electronic Resources on the NIST Virtual Library (NVL)
Susan Makar
Computers in Libraries, Collected Presentations, pp. 219-234
PowerPoint (March 2003)

Metric History Treasures Exhibited by NIST Research Library
Harriet Hassler
Metric Today
November 2003

NIST Research Library Benchmark Study, 2001 Summary Report
Diane Cunningham, Paula Deutsch, Lisa Greenhouse, Susan Makar, Warren Overman, Susan Sanders, and Barbara Silcox
NIST IR 7008
June 2003

Our Plan for a Wireless Loan Service
Nancy Allmang
Computers in Libraries, pp. 20-25
(March 2003)

Report of the ISD Benchmark Team
Paula Deutsch, Diane Cunningham, Lisa Greenhouse, Warren Overman, and Susan Sanders
Presented to the Research Library Advisory Board
PowerPoint (April 9, 2003)

Using Outcome Tracking to Plan Our E-Journal Future
Barbara Silcox
MD-SLA Technology Day 2003
October 29, 2003

2002

Responding to National Needs 1994-2001 Supplement to Appendices
Diane Cunningham, Paula Deutsch, Julian Ives, Sandra Lee Kelley, Keith Martin, John Norris, and Ilse Putman
Updates and Expands, "Responding to National Needs: The National Bureau of Standards Becomes the National Institute of Standards and Technology 1969-1993", by James F. Schooley, November 2000
July 2002

2001

Rabinow Room
Mary-Deirdre Coraggio
Rabinow Room
NIST Museum
Exhibition (2001)

1999

Knowledge Continuum
Paul Vassallo
Peru
PowerPoint (November 1999)

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