The Customer Interaction Center (CIC) is the centralized financial service desk that assists customers with financial related requests and inquiries. Requests and inquiries received from customers are thoroughly documented, routed, and resolved by the appropriate customer service representative.
The CIC also provides training on the following applications/systems:
To view current CIC training opportunities or to register for training, please view the Department of Commerce (DoC) Commerce Learning Center (CLC) at DoC Commerce Learning Center (CLC).
Hours of Operation: Monday – Friday, 8:30AM through 6:00PM (Eastern Time)
Contact: Phone: 301-975-5375 – option 1