@misc{104491,
  author = {Donald Eitzen},
  title = {Summary of Mechanical Metrology Measurement Services Customer Feedback FY 2000 to FY 2002},
  year = {2003},
  month = {2003-09-01},
  publisher = {NIST Interagency/Internal Report (NISTIR), National Institute of Standards and Technology, Gaithersburg, MD},
  language = {en},
}