@misc{103021,
  author = {L Downey and Sharon Laskowski},
  title = {Symposium Transcription - Usability Engineering: Industry-Government Collaboration for System Effectiveness and {?} {?} {?}Efficiency},
  year = {1997},
  month = {1997-07-01},
  publisher = {Special Publication (NIST SP), National Institute of Standards and Technology, Gaithersburg, MD},
  language = {en},
}