Conference Registration

Four Ways to Register

1. Register online. On-line registration will be open for the Newport Beach, CA conference through 5pm, Eastern Daylight Time (EDT), on September 8 and through 5pm, EDT, September 22 for the Nashville, TN conference.

2. Call MACC, Inc. at 215-822-6319 and use your MasterCard, Visa, or American Express.

3. Print the registration form (PDF), fill it out, and fax the completed form with credit card payment to 2010 Baldrige Regional Conferences, c/o MACC, Inc., at 215-822-3332.

4. Print the registration form (PDF), fill it out, and mail it to:
   2010 Baldrige Regional Conferences
   c/o MACC, Inc.
   P.O. Box 513
   Colmar, PA 18915-0513

General Information and Fees

Conference registrations include attendance to the plenary session and all concurrent sessions. Continental breakfast, refreshment breaks, and a networking lunch are also included. Advance and Regular registrations must be submitted by 5 pm Eastern Daylight Time on the dates listed below. After the Regular registration cut-off dates, registrations must be paid on site on the day of the conference. For an additional fee, an optional Pre-Conference Workshop will be available to a limited number of registrants. Details are below describing fees, faculty, group, and Examiner discounts, payment information, and the cancellation and substitution policy.  
Registrations must be submitted by 5 pm Eastern Daylight Time (EDT) on the dates listed below.

Registration Type	Fee	Newport Beach, CA	Nashville, TN
Advance Registration	$445	By August 24	By September 7
Regular Registration	$495	August 25- September 8	September 8-22
On-site Registration*	$545	Beginning September 8, 5pm EDT	Beginning September 22, 5pm EDT

           
*After 5pm EDT, September 8 for Newport Beach and after 5pm EDT, September 22 for Nashville, registrations must be completed on site.

 

Education, Examiner, and Group Discounts

Education Discount: Individuals who have full-time employment with a college, university, school district, secondary school, or elementary school receive a $50 discount per registrant off the advance, regular, or on-site registration fee, as appropriate. The education discounts cannot be combined with the Examiner or group discounts.

Examiner Discount: 2010 Baldrige Examiners, 2010 California Council for Excellence Examiners, and 2010 Tennessee Center for Performance Excellence Examiners receive a $50 discount per registrant off the advance, regular, or on-site registration fee, as appropriate. The Examiner discounts cannot be combined with the education or group discounts.

Group Discount: Groups of 5 or more receive a $50 discount per registrant off the advance, regular, or on-site registration fee, as appropriate. Registrations must be made as a group. The full conference fee will be charged if cancellations reduce the group to fewer than 5 employees. Substitutions may be made at any time. The Group discounts cannot be combined with the Examiner or education discounts.

Pre-Conference Workshop

Please note that the September 13 Pre-Conference Workshop in Newport Beach and the September 27 Pre-Conference Workshop in Nashville are sold out.

Payment Information

This registration form must be accompanied by payment in full (U.S. currency only), via a major credit card (VISA/MC/AMEX) that will be charged, or a check or money order. Sorry, we cannot accept purchase orders.

All checks for the Baldrige Regional Conferences should be made payable to the “MBNQA Foundation.” For credit card payments, “Baldrige Regional Conference” will be listed as the payee on all registrants’ credit card statements. Those who register by phone will be asked to fax a statement to MACC authorizing MACC to charge their named credit card in the amount of their registration fee in order to complete their registration. You will receive confirmation of your registration by postal mail, e-mail, or fax (domestic attendees only). On-line registrants will be sent an automatic acknowledgement of registration by e-mail.

Cancellation and Substitution Policy

All requests for cancellation must be made in writing and faxed or e-mailed to MACC by 5 pm on the dates listed below. Substitutions may be made at any time.

Cancellation Type	Newport Beach, CA	Nashville, TN
Cancellation with full refund	By August 24	By September 7
Cancellation with $100 fee	August 25- September 8	September 8-22
Cancellation with no refund	Beginning September 8, 5pm EDT	Beginning September 22, 5pm EDT

For information on registration contact MACC at 2010 Baldrige Regional Conferences, c/o MACC, Inc., P.O. Box 513, Colmar, PA 18915-0513, phone 215-822-6319, or fax 215-822-3332.