Offering more than 25 management sessions to choose from, the Quest for Excellence® is the leading conference designed around performance excellence. All types of topics and formats are available to take a deeper dive into areas important to you and your organization, including opportunities to share your own best practices.
(Preliminary schedule subject to change.)
SUNDAY | MONDAY | TUESDAY | WEDNESDAY
Facilitator: Karen Kiel Rosser, Vice President, Chief Quality & Strategy Officer, Mary Greeley Medical Center
Attendees have the opportunity to network with members of the Baldrige community such as Award recipients, Examiners, Judges, Overseers, Fellows, Foundation members, and Alliance program representatives!
Top executives will speak on the topic of organizational resilience in a Ted-talk style format.
Mike Gerusky, Chief Innovation and Performance Officer, Center for Organ Recovery & Education (CORE)
Brian Dieter, President and Chief Executive Officer, Mary Greeley Medical Center
Vikrant Arora, Executive Chief Information Security Officer, First Health Advisory
Organizational Resilience Session speakers will answer audience questions.
Susan Stuart, President and Chief Executive Officer, Center for Organ Recovery & Education (CORE)
Brian Dieter, President and Chief Executive Officer, Mary Greeley Medical Center
Vikrant Arora, Executive Chief Information Security Officer, First Health Advisory
Kathryn Eggleston, Chair
Al Faber, President and Chief Executive Officer
Concurrent sessions will feature former Award recipients and other high-performing organizations speaking on relevant topics of interest, such as leadership and social responsibility, workforce issues, and customers and strategy.
Former Baldrige Award Recipients Participating in Quest Concurrent Sessions
Center for Organ Recovery & Education (CORE), The Charter School of San Diego, City of Fort Collins, Donor Alliance, Elevations Credit Union, GBMC HealthCare, Inc., Integrated Project Management Company, Inc., Mid-America Transplant, The Ritz-Carlton Hotel Company, Southcentral Foundation, University of Wisconsin-Stout.
Other Organizations Participating in Quest Concurrent Sessions
Adventist HealthCare (Baldrige Category Best Practice 2021 Recipient)
Alliance for Performance Excellence
AmericaWorks (NIST Manufacturing Extension Partnership Partner)
Apprentice School at Newport News Shipbuilding (Association for Manufacturing Excellence Partner Speaker)
Baldrige Program/NIST (Job Quality Toolkit Session)
Communities of Excellence 2026
Delaware Manufacturing Extension Partnership (Association for Manufacturing Excellence Partner Speaker)
Linked XL (Association for Manufacturing Excellence Partner Speaker)
NIST Community Resilience Program
Concurrent sessions will feature former Award recipients and other high-performing organizations speaking on relevant topics of interest, such as leadership and social responsibility, workforce issues, and customers and strategy.
Former Baldrige Award Recipients Participating in Quest Concurrent Sessions
Center for Organ Recovery & Education (CORE), The Charter School of San Diego, City of Fort Collins, Donor Alliance, Elevations Credit Union, GBMC HealthCare, Inc., Integrated Project Management Company, Inc., Mid-America Transplant, The Ritz-Carlton Hotel Company, Southcentral Foundation, University of Wisconsin-Stout.
Other Organizations Participating in Quest Concurrent Sessions
Adventist HealthCare (Baldrige Category Best Practice 2021 Recipient)
Alliance for Performance Excellence
AmericaWorks (NIST Manufacturing Extension Partnership Partner)
Apprentice School at Newport News Shipbuilding (Association for Manufacturing Excellence Partner Speaker)
Baldrige Program/NIST (Job Quality Toolkit Session)
Communities of Excellence 2026
Delaware Manufacturing Extension Partnership (Association for Manufacturing Excellence Partner Speaker)
Linked XL (Association for Manufacturing Excellence Partner Speaker)
NIST Community Resilience Program
10:15–11:00 AM Coffee and Networking Break
Awards luncheon honoring the recipients of the 2024 Harry S. Hertz Leadership Award, 2024 David Spong Lifetime Achievement Award, and other awards.
Concurrent sessions will feature former Award recipients and other high-performing organizations speaking on relevant topics of interest, such as leadership and social responsibility, workforce issues, and customers and strategy.
Former Baldrige Award Recipients Participating in Quest Concurrent Sessions
Center for Organ Recovery & Education (CORE), The Charter School of San Diego, City of Fort Collins, Donor Alliance, Elevations Credit Union, GBMC HealthCare, Inc., Integrated Project Management Company, Inc., Mid-America Transplant, The Ritz-Carlton Hotel Company, Southcentral Foundation, University of Wisconsin-Stout.
Other Organizations Participating in Quest Concurrent Sessions
Adventist HealthCare (Baldrige Category Best Practice 2021 Recipient)
Alliance for Performance Excellence
AmericaWorks (NIST Manufacturing Extension Partnership Partner)
Apprentice School at Newport News Shipbuilding (Association for Manufacturing Excellence Partner Speaker)
Baldrige Program/NIST (Job Quality Toolkit Session)
Communities of Excellence 2026
Delaware Manufacturing Extension Partnership (Association for Manufacturing Excellence Partner Speaker)
Linked XL (Association for Manufacturing Excellence Partner Speaker)
NIST Community Resilience Program
Stretch Break
Top executives will speak on the topic of future emerging challenges in a Ted-talk style format.
Kelly DiMartino, City Manager, City of Fort Collins
John Chessare, President and Chief Executive Officer, GBMC HealthCare
Tony Scott, President and Chief Executive Officer, Intrusion, Inc.
Future Emerging Challenges Session speakers will answer audience questions.
Kelly DiMartino, City Manager, City of Fort Collins
John Chessare, President and Chief Executive Officer, GBMC HealthCare
Tony Scott, President and Chief Executive Officer, Intrusion, Inc.
Baldrige Program Director, Bob Fangmeyer, will share his reflections on the conference and provide a brief overview on the future direction for the Quest conference and Baldrige Program.