NIST logo

Former Award Recipients Speaking at Quest

Business Sector

Lockheed Martin Missiles and Fire Control
K&N Management
Nestle Purina PetCare
Premier Healthcare Alliance
Studer Group

Education Sector

Iredell-Statesville Schools
Jenks Public Schools
Montgomery County Public Schools
Richland College
University of Wisconsin-Stout

Health Care Sector

Advocate Good Samaritan Hospital
North Mississippi Health Services
Poudre Valley Health System
Schneck Medical Center
Southcentral Foundation


Sessions and Schedule

26th Annual Quest for Excellence Conference
Baltimore, MD | Marriott Baltimore Waterfront

Conference At A Glance - PDF Version

Sessions and Workshops
Offering more than 40 management sessions to choose from, the Quest for Excellence® is the leading conference designed around performance excellence. All types of topics and formats are available to take a deeper dive into areas important to you and your organization, including opportunities to share your own best practices.

Sunday, April 6

12:00 Pre-Conference Check-In Opens
1:00 - 4:00
Pre-Conference Workshops
(concurrent sessions, limited seating)
  • Getting Acquainted with Baldrige
• Intermediate: Moving from Interest to Action
Award Ceremony for 2013 Award recipients and celebratory reception

Monday, April 7
7:00 - 4:30 
Registration Open
7:00 Breakfast and Exhibits
8:30 Conference Opening Remarks
8:45 Leadership Plenary Session

2013 Baldrige Award recipients’ top executives will share how senior leaders guide and sustain the organization, and how it addresses ethical, legal, and community responsibilities
9:40 Refreshment Break
10:10 Leadership Q&A Panel  

2013 Baldrige Award recipients’ top executives will answer audience questions
Keynote Speaker
Dr. Rosabeth Moss Kanter
11:45 Networking Lunch
Concurrent Sessions

Tuesday, April 8
7:00 - 5:00
Registration Open                                          
7:00 Breakfast and Exhibits
8:00 - 12:00
Concurrent Sessions
12:00 Networking Lunch and Exhibits
1:30 - 4:30
Concurrent Sessions (continued)

Wednesday, April 9
7:00 - 11:30 
Registration Open
7:00 Breakfast and Exhibits
8:00 Opening Remarks
Keynote Speaker
Sister Mary Jean Ryan
Presentation of Harry Hertz Award
8:55 Elements of Excellence Plenary Session
  Leaders from the 2013 Baldrige Award recipients spotlight one of the elements of excellence demonstrated by their organization.
9:45 Refreshment Break
10:15 Senior Leader Q & A Panel

2013 Baldrige Award recipients’ top executives will answer audience questions.
11:15 Conference Themes and New Directions Session
11:45 Conference Adjourns

You need to have Acrobat Reader installed on your computer to view the PDF file. If you do not have Acrobat Reader installed on your computer, download the program at People with visual disabilities can download tools and information at to help make Adobe PDF files accessible.


Bookmark and Share

25th Quest for Excellence Mobile App Screen Art

Quest App

Download the Quest for Excellence Conference App on Guidebook.


Baldrige Customer Service:
301.975.2036 Telephone
301.948.3716 Fax Email

govdelivery_bubble_v2 Sign Up for Baldrige Email Alerts