Order Publications

Download most Baldrige Program publications free of charge.

Copies of Printed Publications
At no charge, order up to five Criteria for Performance Excellence booklets and single or multiple copies of other printed publications from

Baldrige Performance Excellence Program
National Institute of Standards and Technology
100 Bureau Drive, Stop 1020
Gaithersburg, MD 20899-1020
Telephone: (301) 975-2036
Fax: (301) 948-3716
baldrige@nist.gov

Order packets of 10 Criteria for Performance Excellence booklets from
American Society for Quality
Customer Care Center
P.O. Box 3005
Milwaukee, WI 53201-3005
Telephone: (800) 248-1946, (414) 272-8575
Fax: (414) 272-1734
help@asq.org
www.asq.org

$39.95 plus shipping & handling

Year	Criteria (sold in packs of 10)	Item#
2011-2012	Criteria for Performance Excellence	T1535
2011-2012	Education Criteria for Performance Excellence	T1534
2011-2012	Health Care Criteria for Performance Excellence	T1536