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Criteria for Performance Excellence
Education Criteria for Performance Excellence
Health Care Criteria for Performance Excellence
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Copies of Other Printed Publications
At no charge, order copies of other printed publications from
Baldrige Performance Excellence Program
National Institute of Standards and Technology
100 Bureau Drive, Stop 1020
Gaithersburg, MD 20899-1020
Telephone: (301) 975-2036
Fax: (301) 948-3716
baldrige@nist.gov