Take a sneak peek at the new NIST.gov and let us know what you think!
(Please note: some content may not be complete on the beta site.).

View the beta site
NIST logo

Share Food Case Study Packet 2007

The Baldrige Case Study Packet is composed of documents used for training Baldrige Examiners. It also can serve as an example of documents used in the Award evaluation process. The Case Study Scorebook is an example of the product developed by the Examiner teams that evaluate Award applications, and the Case Study Feedback Report is an example of the final document that is sent to applicants. The Case Study Packet is a useful tool that illustrates the format for an application, how an applicant might respond to Criteria requirements, and how the Examiner teams evaluate and score applications.

In addition to their use by Examiners and applicants, the packet materials are used by state and local award programs across the United States and in the internal award programs of many organizations. Countries around the world also have used the documents in the creation of their Baldrige-based award programs. Self-assessment and self-improvement uses of the case study packet are limitless, and outreach efforts of the Baldrige community are strengthened by use of the materials in this packet.

The individual documents contained in the case study packet are described further in the Executive Summary.

The Share Food Case Study was written by Sherry Bright (co-team leader), Elizabeth Menzer (co-team leader), Len Deneault, Kathy Jenson, Brian Kolenich, Pat Lapekas, Dawn Reed, and Walter Salek. 

Additional case studies can be found in the Baldrige Materials Archive, and additional resources for members of the Board of Examiners can be found in the Examiner Resource Center.

You need to have Acrobat Reader installed on your computer to view the PDF file. If you do not have Acrobat Reader installed on your computer, click on the Acrobat icon below and download the program. People with visual disabilities can download tools and information at http://access.adobe.com to help make Adobe PDF files accessible.

Bookmark and Share

PDF Version- Executive Summary
PDF Version- Case Study
PDF Version- Scorebook
PDF Version- Feedback Report

2007 Criteria for Performance Excellence


Baldrige Customer Service:
301.975.2036 Telephone
301.948.3716 Fax
baldrige@nist.gov E-mail