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Criteria for Performance Excellence
The 2011-2012 Criteria for Performance Excellence (referred to as the Business/Nonprofit Criteria) is used by businesses and nonprofit organizations.
Optional Self-Analysis Worksheet - Microsoft Word Version
This optional worksheet can be used in conjunction with the Health Care Criteria for Performance Excellence to accelerate your improvement journey by doing simple self-analysis. After responding to the Criteria questions, use this worksheet to identify your own strengths and opportunities for improvement and establish goals and action plans.
Baldrige Criteria for Performance Excellence Framework
You need to have Acrobat Reader installed on your computer to view the PDF file. If you do not have Acrobat Reader installed on your computer, download the program at http://get.adobe.com/reader. People with visual disabilities can download tools and information at http://www.adobe.com/accessibility to help make Adobe PDF files accessible.