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The Path to Business Excellence - Paige Lillard, Turner Broadcasting

September 21, 2011

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Contact: Baldrige Customer Service

Paige Lillard, Vice President of Business Excellence at Turner Broadcasting System, Inc., tells her unique story of becoming a change agent using the Baldrige Framework on the radio show "The Change Agent's Dilemma". The 30-minute program is also available as a transcript in MS-Word.