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Independent Review

Welcome to Independent Review! As an examiner during this part of the award process, you will create and deliver a scorebook—your written evaluation of an award application. Scorebooks ultimately end up in the hands of award applicants and provide them with a Criteria-based assessment of their organization’s strengths and opportunities for improvement (OFIs).

During Independent Review, you will use the Baldrige Online Scorebook Solution (BOSS) to enter your evaluation into a scorebook. In the right-hand column of this page, you will find several tools to help you during the evaluation process. These include tools that were used in your training prework, such as the Step-by-Step for Independent Review (PDF), and other tools designed for use with a small business or health care application. Please review these tools to help you get started.

Many, many examiners have found the Independent Review to be both challenging and extremely valuable, as you dive into the content of a Baldrige application, learning more about the organization’s industry, best practices, potential blind spots, and learnings. As you immerse yourself in gathering evidence and suggesting insights to help the organization improve, we are confident that your own personal learning on how the Criteria can be applied will benefit not only your own organization but yourself as you hone your analytical and evaluation skills. By helping your applicant organization improve, you also will be helping improve the competitiveness of a U.S. organization and the country at-large.

Good luck with your Independent Review! 

You need to have Acrobat Reader installed on your computer to view the PDF file. If you do not have Acrobat Reader installed on your computer, download the program at http://get.adobe.com/reader. People with visual disabilities can download tools and information at http://www.adobe.com/accessibility to help make Adobe PDF files accessible.