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The Baldrige Collaborative Assessment

How the Assessment Works

Baldrige Collaborative Assessments are structured to include a planning phase and an on-site phase. During the planning phase, the organization will submit an Organizational Profile questionnaire that enables it to gain a better understanding of its operating environment, organizational relationships, and key strategic challenges and advantages. Other key documents are submitted to the team, as needed. A contact person from the organization will work with the examiner team leader to plan the assessment, including the scope and logistics.

The on-site assessment determines an organization’s key strengths and opportunities for improvement against the Criteria for Performance Excellence and against the most important factors for the organization’s success, as described in the Organizational Profile questionnaire.   

The 4½-day site visit phase consists of three activities conducted
collaboratively by members of the examiner team and representatives from the organization. These activities include data collection, data analysis, and feedback formulation. This process generates ideas for capitalizing on the organization’s strengths and addressing opportunities for improvement. At the conclusion of the site visit, organizational leaders participate in a closing meeting at which staff members present findings and high-priority recommendations.  

Following the assessment, a detailed report is prepared and sent to your organization. It provides all the recommendations along with additional information to assist your organization in taking action on the recommendations.

The number of Baldrige Collaborative Assessments available is limited, so contact Baldrige Customer Service today to schedule your assessment.

About BCA | Assessment Benefits | Printable PDF Version of Product Sheet

Contact Us

For more information on the Baldrige Collaborative Assessment:
www.nist.gov/baldrige | 301.975.2036 | baldrige@nist.gov
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Key Dates

Baldrige Collaborative Assessments are offered at the following times

January
February
March
April
(Available through mid April)
June
July
August
November
December
 

Assessment Fee

$20,000*

(organizations with less than 500 employees)
Includes all preparation work
*Plus hotel accommodations

$30,000*

(organizations with more than 500 employees)
Includes all preparation work
*Plus hotel accommodations


What Organizations Are Saying

staff actively engaged

Kin Hill, CEO, Charleston Water System
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This intensive, 5-day collaborative assessment was extremely well-planned, professionally staffed and organized, and artfully deployed. Numerous CWS staff members were able to be actively engaged…and all of the collaborators were extremely professional, knowledgeable, and helpful in their review and analysis of our organization relative to the Malcolm Baldrige criteria. The quality and usability of the formal feed-back report was also outstanding and will serve as an invaluable prioritization tool for guiding CWS.