The Baldrige Collaborative Assessment
How the Assessment Works
Baldrige Collaborative Assessments are structured to include a planning phase and an on-site phase. During the planning phase, the organization will submit an Organizational Profile questionnaire that enables it to gain a better understanding of its operating environment, organizational relationships, and key strategic challenges and advantages. Other key documents are submitted to the team, as needed. A contact person from the organization will work with the examiner team leader to plan the assessment, including the scope and logistics.
The on-site assessment determines an organization’s key strengths and opportunities for improvement against the Criteria for Performance Excellence and against the most important factors for the organization’s success, as described in the Organizational Profile questionnaire.
The 4½-day site visit phase consists of three activities conducted
collaboratively by members of the examiner team and representatives from the organization. These activities include data collection, data analysis, and feedback formulation. This process generates ideas for capitalizing on the organization’s strengths and addressing opportunities for improvement. At the conclusion of the site visit, organizational leaders participate in a closing meeting at which staff members present findings and high-priority recommendations.
Following the assessment, a detailed report is prepared and sent to your organization. It provides all the recommendations along with additional information to assist your organization in taking action on the recommendations.
The number of Baldrige Collaborative Assessments available is limited, so contact Baldrige Customer Service today to schedule your assessment.
About BCA | Assessment Benefits
| Printable PDF Version of Product Sheet
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