What Organizations Are Saying
Marguerite Morgan, Hospital Administrator, Florida State Hospital
The opportunities for improvement from this report were
truly amazing. ...As the CEO, I have seen a tremendous
amount of resurgent energy in our employees...
I highly recommend the new Baldrige
staff actively engaged
Kin Hill, CEO, Charleston Water System
intensive, 5-day collaborative assessment was extremely well-planned,
professionally staffed and organized, and artfully deployed. Numerous
CWS staff members were able to be actively engaged…and all of the
collaborators were extremely professional, knowledgeable, and helpful in
their review and analysis of our organization relative to the Malcolm
Baldrige criteria. The quality and usability of the formal feedback
report was also outstanding and will serve as an invaluable
prioritization tool for guiding CWS.