Users should contact designated Functional Group personnel for questions pertaining to module-specific reports (e.g. Open Payables report, Dunning report). Users should contact Financial Statement Accountants for questions pertaining to month-end reports (e.g. Status of Funds report, Profit and Loss report).

Services Provided:

• Processing and making payments to vendors for purchase of goods and services
• Advising employees of the requirements of the Prompt Payment Act
• Reconciling Accounts Payable accounts
• Providing payment status for vendors
• Processing and maintaining obligations
• Processing Accounts Payable reports
• Processing Accounts Payable line-item level cost transfers (i.e., Advice of Corrections- transferring the cost of an invoice line item between Projects)
• Processing travel-related payments and issuing convenience checks

Who to Contact:    For any AP issues contact the AP Help Desk at 301-975-5375 or APGroup@nist.gov.

Services Provided:

• Communicating and addressing questions regarding GSA/DOC/NIST travel regulations/Citibank cards
• Processing travel orders and vouchers
• Responding to Travel Manager questions/issues
• Reviewing foreign and domestic travel orders for completeness and consistency with regulations
• Reconciling Travel accounts
• Processing Travel line-item level cost transfers (i.e., Advice of Corrections)
• Processing Travel reports
• Assisting travelers with passports

Who to Contact:    For any Travel issues contact the Travel Help Desk at 301-975-5375 or Travelof@nist.gov.

Services Provided:

• Preparing and sending bills to customers
• Receiving and depositing funds
• Following up on delinquent payments
• Preparing various debt, credit, and cash management reports
• Reviewing and accepting interagency agreements
• Reconciling Accounts Receivable and Reimbursable Agreement accounts
• Processing Accounts Receivable and Reimbursable reports
• Processing Accounts Receivable line-item level cost transfers (Advice of Corrections) (e.g., transferring the cost of an receivable line item between Projects)

Who to Contact:   For any functional Accounts Receivable/Reimbursable issues contact the appropriate staff member as listed in the chart below.

• Maintaining the accounting calendar and conducting Year-End training
• Coordinating the system closing process for all Bureaus
• Overseeing and entering maintenance data in CAMS (e.g. Customers, Vendors)
• Coordinating and uploading interface files for feeder systems into CAMS and investigating errors
• Processing labor, cost allocation, cost transfers, and Office of the Secretary (OS) Working Capital Fund (WCF) Work-in-Process (WIP)
• Coordinating the Advice of Corrections process (i.e. receiving all forms from Customer Bureaus) and Payroll Advice of Corrections

• Creating financial statements
• Executing Start-of-Year and Year-End activities
• Month end report questions/issues
• Financial data analysis
• Maintaining and monitoring the integrity of the trial balance
• Creating and processing general journal entries

• Reconciliations
• Performing designated reconciliations
• Managing coordination of all reconciliations across the DCFO
• Property
• Processing Property transactions in the Oracle System
• Reconciling Property accounts
• Preparing the SF-224 and reconciling the Statement of Difference
• Monitoring the balance/corpus and solvency of the Working Capital Fund
• Conducting inventory

The NIST Help Desk is comprised of the CAMS Customer Interaction Center (CIC) and the Travel and Accounts Payable (AP) Help Desks. When users call the help desk they will be able to choose the specific group they wish to reach using an Interactive Voice Response (IVR) menu.

The purpose of each of the Help Desk groups is listed below.

• CIC: The CIC provides production support for users of the Commerce Administrative Management System (CAMS) and any interfaces into CAMS.
  Example of a CIC Issue: I cannot access the Commerce Purchase Card System (CPCS).



• AP Helpdesk: The AP Helpdesk answers functional AP questions for both internal NIST employees and outside vendors. The AP Help desk will have a separate phone number for external vendors (301-975-5210)
  Example of an AP Helpdesk Issue: I want to check on the status of an invoice.



• Travel Helpdesk: The Travel Helpdesk is the primary point of contact for functional travel questions that come from NIST Employees.
  Example of a Travel Helpdesk Issue: I am planning on taking a trip to NIST Boulder and I need to book my travel advance.